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Unread 04-06-2009, 10:37 AM   #4
sleek
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It could be that you've mistakenly placed your E71 softphone in DND mode. I often see people do that without knowing so by dialing certain codes or enabling it from their ATAs. In that regard check that your E71 isn't placed on DND in which case incoming calls are routed to your voice mail as you describe.

Second, it could be codec mishandling. It's possible the voice codecs on your E71 to fail to communicate with the server or end clients.

Trying calling different echo tests on different severs, for example:
*266301
*645904
*850301
See if you get any results.

Lastly, because you're behind a router the NAT handling with Eyebeam may not be as good as your E71. Perhaps you should post your settings so we can go from there. As last resort, you'll have to enter the web configuration of your DSL router and do some port forwarding.
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