I changed the voicemail ringing duration to 30 seconds and now the phone continues to ring so that solves the problem. Thanks guys! although i would have thought that when the voicemail was switched off the phone would continue to ring beyond the 5 seconds set in the ringing duration. That's ok though, i can just change the ringing duration back to 5 sec each time i turn the voicemail on.
One other question - i want to record a message for callers to hear when they ring. How do it do this?
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