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Unread 07-08-2009, 07:20 AM   #2
emoci
 
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Quote:
Originally Posted by richard View Post
Hi

Another problem that began with my Mom's account recently.

When she calls from her Voxalot extension to *500, Camelon Mail is asking for "Mailbox" and "Password" It never asked for mailbox before as it always knew her mailbox number. There has been no changes to her Sipura ATA's configuraiton.

Anyhow knows what maybe wrong?

Also, in some cases it is saying "password incorrect".

We tested with codec g729.1 and g711u.

Thanks in advance

Richard

Having read your previous post about BetaMax calls something is odd...

VM uses the CID sent by VoXalot to identify the acct... if it cannot identify an account it'll then ask for the mailbox number (eg. if you call in from SipBroker)

Anything change in the last little while along these lines:
-Internet connection, or new router
-The Block CID setting on the SPA1001 having been turned on by mistake
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