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gpiccirilli · 01-06-2009, 07:36 AM

Hello,

It has been about 10 days that I am having issues receiving calls via Eutelia VoIP. I have a phone number and SIP account since a long time with them however, since 10 days, when people call me, the phone rings but I hear nothing and they do not hear me. I have tried to de-register my Eutelia account from Voxalot, then to register it again (kind of a reset), however I notice that the status of the Eutelia registration remains "Failed" (even if "Active" is set to "NO" and "SIP Register" is set to "NO"). The Eutelia guys inform me that they have no issue on their side...

Your support is appreciated. Thanks....

01-06-2009, 07:36 AM	#9
gpiccirilli Junior Member Join Date: Aug 2008 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	Issues with Eutelia Hello, It has been about 10 days that I am having issues receiving calls via Eutelia VoIP. I have a phone number and SIP account since a long time with them however, since 10 days, when people call me, the phone rings but I hear nothing and they do not hear me. I have tried to de-register my Eutelia account from Voxalot, then to register it again (kind of a reset), however I notice that the status of the Eutelia registration remains "Failed" (even if "Active" is set to "NO" and "SIP Register" is set to "NO"). The Eutelia guys inform me that they have no issue on their side... Your support is appreciated. Thanks....