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Unread 03-15-2007, 07:00 PM   #3
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Originally Posted by poyner View Post
It sounds like a port forwarding or firewall issue. try disabling your firewall and/or forwarding the correct ports to see if this helps.
Many thanks for your advice - I had suspected it might be the router, I have similar disconnection problems with instant messenger!

I've followed the advice of this tutorial (I have a Conexant router) and put my SPA 3000's IP address in the Host IP address at the end of each. However I wasn't able to put in the 10000-20000 entry due to the response "The maximum number of mapped ports is 20".

Have I done good?


Edit: Okay I've also disabled the router firewall, but the problem still remains - any other ideas? (Or have I just done the port forwarding thing wrongly?)

Edit 2: Right, I think I've managed to set it up right now (at least almost!). I followed the advice on the following page and I worked out that I had to set "NAT Keep Alive Enable" to YES! This seems to have resolved the problem completely.

Last edited by filmnet; 03-15-2007 at 08:09 PM.
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