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Unread 03-17-2009, 08:10 PM   #4
ambrose
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Quote:
Originally Posted by kurun View Post

The Betamax VSP you select must be set up as a provider.
An appropriate Smart call / Dial plan to match your preferred dialing format and provider selection must also be entered.
Thanks kurun.

Can you tell me if 'must be set up as a provider' refers to being in the
'Global Provider Index' or what I do within my account?
If it's the first, I just have to pick one listed (or wait) but if it's the second, I'll go back to my config...

Ta

Ambrose



OK, I made some progress. For some reason the number I was testing won't ring on Smartvoip which was confusing things, but when I tried my wife's number, same network/prefix, it works.
I then tried via mysipswitch, and although the dial plan seems to work and adds international prefix correctly to pass to Voxalot, I get a 'We are sorry. The number you have called could not be connected'.

Can anyone tell me what causes this message?

A.

Last edited by ambrose; 03-17-2009 at 10:45 PM.
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