Thread: plaes help
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Unread 09-06-2008, 09:18 PM   #4
DracoFelis
 
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Quote:
Originally Posted by thaer View Post
i am new user in this sit and when i see the sit i try to sign up in this sit and i thought just when i am sign up i can make call .
It sounds like you are a novice that signed up for a service (that is not normal phone service, and isn't advertised as such) and just expected it to work like "normal phone service", without reading the details of what the service is, and more importantly what it is NOT, first. I highly recommend that you start by reading the VoXaLot FAQ at this link, to get a better idea as to what VoXaLot is and is not, and how you might use it (or if the service will even meet your needs at all):
Main Page - Voxalot FAQ

In more detailed terms you need the following to "make a call":

1) An account (obviously this is what you signed up for).

2) An ISP that doesn't block "VoIP" (Voice Over IP, or "Internet Phone" services), and which has the needed bandwidth (i.e. is fast enough, i.e. has at least 100k speed in both directions). As many internet users are on broadband (i.e. "fast") internet, you likely have this. But we can't know for sure without knowing your ISP, and internet plan, and without you running some tests to make sure that your ISP leaves the needed "ports" open for this application.

3) You need either VoIP software running on a computer with sound card and headset (or microphone and speakers), or you need a VoIP hardware adapter that you plug your own phone into. Many of us prefer the hardware adapter as the sound quality is generally better (and they are easier to use), but the choice is yours. The advantage of the computer software, is that it can even be "free" to get (as some VoIP software can be legally downloaded off the internet for no cost). OTOH while the VoIP hardware costs a bit (however, if you carefully hunt around, you can get decent single line VoIP equipment for well under $100 US), the VoIP equipment often has better sound quality and will often work even when your computer (but not your internet connection) is shut down (i.e. just as a Playstation or XBox gaming console can connect to the internet without requiring your normal PC to be up/running, a true "stand alone" VoIP adapter can do the same and also doesn't need your PC up/running to "talk on the phone").

4) You need to configure all your software/hardware, and your VoXaLot account to act as you wish, and verify that the connections are working. In particular, you need to configure your VoIP hardware/software to use your VoXaLot account to make/receive "calls".

5) And even steps 1-4 will only get you "toll free" (800 numbers, etc) and free VoIP to VoIP calls (i.e. free calls with others that have done the same). To call normal phones, you will also have to sign up with any one of hundreds (or is that thousands?) of other companies that sell VoIP to normal telco service for a small fee (or in VoXaLot lingo, sign up for a "provider", and configure that other service with your VoXaLot account). For example, one "phone card" company I use has VoIP to (USA48) phones as an optional 2.5 cents per minute service (and I have set that phone card account up to work with the VoXaLot account of a relative with her own apartment).

NOTE: It's fairly easy to get VoIP to outbound USA long distance for 2 cents per minute or less, if you shop around. It's just I was in a hurry when I setup my relative's VoIP account, and I was already signed up for that 2.5 cents per minute account/service (as I use that same account for my "phone card" when traveling). So by using that account for her calls, I didn't have the delay/hassle of signing up for some other service, and waiting to get that other account "active" before she could use her "phone" (to make "normal" calls). However, I'll probably (sign up for and) switch her VoXaLot account to use a "cheaper" (lower per minute costs for calls) service at some point, especially if she starts making a lot of phone calls via that VoIP phone.

Quote:
Originally Posted by thaer View Post
so i wnat to Communicate with you to help me how can i setup all thing to be Ready to use .Step by step]
VoXaLot allows so many options, that there isn't a one size fits all "step by step". The closest that VoXaLot has to a step by step is the VoXaLot FAQ ( Main Page - Voxalot FAQ ) and these forums.

Now, that said, if you can get to the point where VoIP to VoIP calls work, I would be happy to call you (voice) from my VoIP phone (if you let me know what your VoXaLot account number is, and when is a good time to call you). However, such free "internet calls" won't work until you get to the point where you have a working VoIP adapter (or computer running VoIP software) setup sufficiently that you can make and receive free calls over the internet.

Quote:
Originally Posted by thaer View Post
i am in a premium (VoxExtreme) .
Again, I ask why? You seem so new to this (i.e. seem to miss the most basic parts of what this service is and more importantly what it is not), that I'm wondering why you signed up. What did you think you were getting?

Quote:
Originally Posted by thaer View Post
what is mean providers and from where can i Get it .free or not???
Again read the FAQ ( Main Page - Voxalot FAQ ) and then come back with followup questions, vs expecting volunteers (such as myself) to answer the most basic of questions for you, when documentation on the basics is already in the FAQ!

But to partially answer your question, VoIP (and VoXaLot specifically) is INTERNET PHONE not "normal" telephone service, and you shouldn't confuse the two. With VoIP (Internet Phone) you are no more dealing with the real phone network than you are dealing with real radio waves when you listen to "internet radio", you are just dealing with a service that sometimes mimics real phone service (just as "internet radio" can mimic the kind of service you get out of a real radio station). And the infrastructure to make this work more smoothly (including making it easy to call or be called by others with similar setups "for free") is some of what you are getting with your VoXaLot account.

Now the above is background. Since people also want to talk to "real phones" (and be able to be called by people on the normal telco), there are companies (and VoXaLot isn't one of them, so don't expect this service from VoXaLot itself) that will (for a fee to that company) link your VoIP ("internet phone") to the "real phone network". And it is those third party services that are known to your VoXaLot account as "providers". For example, a phone card service (which had a VoIP option) I signed up for, I want and setup as a "provider" in my relative's VoXaLot account (so that she could make "normal" phone calls for 2.5 cents per minute, billed to my calling card account), and not just be limited to calling others with VoIP equipment (or software). But VoXaLot itself doesn't offer such "normal phone" calling services, it just gives you tools to integrate such services into what you already get with your VoXaLot account (so that you can use more than one such service from a single "internet phone").

Last edited by DracoFelis; 09-06-2008 at 09:20 PM.
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