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Unread 08-03-2009, 01:05 PM   #3
caiman
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Hi Emoci,

thanks for your answer. Responding for grenadine now...

Quote:
Originally Posted by emoci View Post
1. If you register with 3starsnet.com directly via the ATA (no VoXalot involved) can you receive calls then?
yes, using the same password

Quote:
Originally Posted by emoci View Post
2. If it works above then try this:
-Edit 3Starsnet in VoXalot and change the password to the wrong password
-This will cause it to fail
-Now turn SIP Register to No
-Wait for a while...ideally until the satus changes from 'Failed' to '-'
-Now go back to edit the provider, enter the correct password and re-enable SIP Registration
-Wait until it shows registered and test...
done that, it stayed several minutes on "Auth sent" then back to "Failed".
I have even deleted the provider and entered it again, still "Failed"

Quote:
Originally Posted by emoci View Post
3. As for not seeing it in the VoXalot logs...unfortunately the VoXalot logs only show outgoing calls ...not incoming...so you wouldn't see it in the VoXalot logs even if it was working...
Understood, thanks.

I wonder how I can troubleshoot this further, would 3starsnet be blocking registrations from voxalot? I have been working for months...
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