I had the exact same thing happen. Check to see that the provider of the DID you are calling, is not registered somewhere else (other account, PAP2 device, SoftPhone that's on).
Easy way to make sure, change the password for that Provider, and update it on VoXalot.
Also, once you forward calls, VoXalot voicemail, doesn't come up even if Active.
--Ignore from here on, if above works--
Best solution I've found, although may not be too easy to follow (and will cost you after the 16th):
1. Register your cell for PhoneGnome
2. In PhoneGnome, under features, activate Remote Calls, check to ring bothhome and softgnome.
3. Add your DID Provider in VoXalot
4. Add PhoneGnome account Details in VoXalot (Active and Register to No).
5. Now forward calls to your cell, using PhoneGnome as provider (this is also free)
6. Have Voicemail off.
7. Now if you want a separate Voicemail for when people call your did number (So someone calls DID, cell rings, you don't pick up, but instead of going to Cell VoiceMail, it goes to Voxalot Voicemail) continue.
8. Open another VoXalot Account
9. Here add the same PhoneGnome acocunt, but with Active and Register to Yes
10. Have Voicemail On, after 20 sec (play with this so it is a shorter time than your cell voicemail)
11. Register this second Voxalot account on a device that is on most of the time
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