Well the fact is it's worked fine for over a year.
Then suddenly we realise "Why haven't we had any calls on lines 1 and 2"....? (6 weeks to realise that 2 lines are down)
There NEEDS to be an option to have email alerts when a SIP account won't register more than 5 times (with every 2 minute retries).
Wouldn't be hard to implement. I'm sure it would be seen as a higher value service for having this feature.
Back to the issue at hand.
i've reset passwords, etc, and still it won't register. If other people on Voxalot, have their MNF accounts registered, then CLEARLY it's a fault!
Could someone please look into this?
Why can we not see the error message for a SIP connection??
Why can't we see "Bad authentication" or "Unknown Error" or "Invalid Server" or "....." etc....
I'd really really really appreciate it if someone can look into this.
Thank you.
- Emma.
CEO's???? What are you talking about sorry?
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