Quote:
Originally Posted by Sharpshark
Thank you for the dial plan. Somehow, my issue resolved itself without using it, but I'll use it any for the future.
You were right about "Test Call" interpreting the dashes differently.
Is there a way to make all 18xx numbers use tf.voipmich.com ?
Unfortunately there is no way to force all 1800 numbers via tf.voipmich.com (for now), however you can create Speed Dials for specific 1800 numbers and use the SIP URI option (eg. **104 RG sip:18887643771@tf.voipmich.com , that's Rogers forced via VoipMich).
By the way, what's the use of "Virtual Toll Free" and "Geographical lookup" options? I know that there is a "Virtual Toll Free" feature for INCOMING calls, but I have no idea what's the use for outgoing calls.
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Virtual Toll Free
-Say you put a button on your site so people can call you (this is Virtual Toll Free)
-The way it works, is that it asks your visitors for their Phone Number or SIP URI (calls to SIP are free, so the concerning part are calls to actual phones). It then uses your providers in the VoXalot acct. to call the visitors phones and then rings your phone and connects them to you
-However you may not want all your providers to be available to be used for this CallBack (eg. why risk international bills, when your target visitors are only US/Canada for example). The Virtual Toll Free Active option lets you specify which of your outgoing rules can be used to call back visitors. All other rules can be used by you, but not via the CallBack for Virtual Toll Free
Hope that clears it up...
Geo Lookup
This is applicable for countries like UK or Australia which have premium numbers (eg. 845, 870 numbers in UK). This premium numbers have the user pay a higher rate, and are used as a souce of income at times by the call centers operating them. However each premium number eventually rings to a regular local phone number. Geo Lookup uses a list compiled by users to match premium numbers, with the closest respective local number.... The database is maintained by e164.org, but has lately been in limbo after some complaints by providers forced a good deal of numbers to be removed....