Voxalot / SIP Broker Support Forums - View Single Post - Dialing Problem -- sipbroker and pstn termination

remm · 10-25-2009, 09:03 PM

I anyone having dialing problems with dialing out of us.voxalot.com today?

I can dial in from callcentric via sipbroker and ring my ata, and I can do a *600 echo test, but I can't dial out at all now. This is strange because I did many sipbroker test calls to other servicies this morning and things worked great -- then it just stopped working.

I get "We're sorry, the number you have dialed could not be connected, please try again." I get this with any external test number such as sipbroker *266300 for example, or the sipbroker test number *011 188888. Same if I tried to dial through to pstn number which for me should terminate with callwithus.

I've power cycled by dsl router, and my gateway, but nothing seems to help. I'm starting to look at settings on the ATA, but just not sure where to look as it stopped working when I'd not made any changes.

Any ideas were to start looking. Is there some sort of daily call limit? Is this a voxalot issue? Is it a config issue on my end?

Thanks
Rob

10-25-2009, 09:03 PM	#1
remm Junior Member Join Date: Oct 2009 Posts: 9 Thanks: 2 Thanked 0 Times in 0 Posts	Dialing Problem -- sipbroker and pstn termination I anyone having dialing problems with dialing out of us.voxalot.com today? I can dial in from callcentric via sipbroker and ring my ata, and I can do a 600 echo test, but I can't dial out at all now. This is strange because I did many sipbroker test calls to other servicies this morning and things worked great -- then it just stopped working. I get "We're sorry, the number you have dialed could not be connected, please try again." I get this with any external test number such as sipbroker 266300 for example, or the sipbroker test number *011 188888. Same if I tried to dial through to pstn number which for me should terminate with callwithus. I've power cycled by dsl router, and my gateway, but nothing seems to help. I'm starting to look at settings on the ATA, but just not sure where to look as it stopped working when I'd not made any changes. Any ideas were to start looking. Is there some sort of daily call limit? Is this a voxalot issue? Is it a config issue on my end? Thanks Rob