Quote:
Originally Posted by voxod
I understand what the request means. But why did all 3 show requests at the same time? And how often does Voxalot have to request? I was previously registered with all 3 providers thru Voxalot.
Jamie
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Registration requests are sent every hour (unless the provider stipulates are more frequent interval).
If there is no reply or an error (provider, network etc) VoXaLot is programmed to then retry every 2 mins for up to one hour, after which time the request is moved into "Failed" status.
Once in "Failed" status, there are 2 things that can happen:
1. Forced re-register by setting "SIP Register" to "No"->Save->Set "SIP Register" to "Yes"->Save
2. Wait up to 24 hours for the system to automatically initiated the re-registration steps.
As we have 10's of thousand provider registrations, it is important we park registration failures this way.
Once our premium service is launched we envisage the provider registrations dropping back to a more manageable level at which time we will re-evaluate the above process.
Hope this answers your question.