If you cannot reach your account from a Sip-Broker access number (this must be dialled from a different phone), then your ATA is not reliably registering with the Voxalot server. The fact that you can dial out means that you (your SIP device) can find and communicate with the server, but the reverse is not necessarily true.
Quote:
Originally Posted by bobrathbone
I am trying to understand how dial plans are configured in the Speedtouch 780WL so I don't have any set up yet.
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To clarify, I meant the Dial Plans in the Voxalot account.
Log-in to your Voxalot account and go to the following link :
http://www.voxalot.com/action/dialPlanList
I am not familiar with the dialplan features of your ATA or if any are required at all.
Since the PSTN providers are hosted in your Voxalot account, a dial plan is definitely required there.
Regards