Voxalot / SIP Broker Support Forums - View Single Post - Problem registering ATA and soft phone together

BigTex · 10-07-2007, 06:32 PM

I am able to register both lines of my SPA2102 ATA and received calls are directed to both lines. But when I start the X-Lite soft phone from my computer, it breaks things. Either the soft phone doesn't receive calls and the ATA's two lines do, or vise versa. When the soft phone receives the calls, but not the ATA, the ATA thinks that both lines are registered. Even after I shut down the soft phone, the problem persists - incoming calls are not received by the ATA. This issue does not affect outgoing calls - they work fine from the soft phone and the two ATA lines. Has anyone else experienced this kind of problem? Any suggestions for changing a setting to correct this?

10-07-2007, 06:32 PM	#1
BigTex Junior Member Join Date: Sep 2007 Posts: 26 Thanks: 14 Thanked 2 Times in 2 Posts	Problem registering ATA and soft phone together I am able to register both lines of my SPA2102 ATA and received calls are directed to both lines. But when I start the X-Lite soft phone from my computer, it breaks things. Either the soft phone doesn't receive calls and the ATA's two lines do, or vise versa. When the soft phone receives the calls, but not the ATA, the ATA thinks that both lines are registered. Even after I shut down the soft phone, the problem persists - incoming calls are not received by the ATA. This issue does not affect outgoing calls - they work fine from the soft phone and the two ATA lines. Has anyone else experienced this kind of problem? Any suggestions for changing a setting to correct this?