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Unread 04-27-2010, 04:36 PM   #5
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Originally Posted by in2explore View Post
Thanks great explanation! Voxalot's official instructions for the 3201 should refer here!

I want to forward '911' calls to my local police department eg 908 123 1234. Is the best place to do that; in your smart call list(dial plans) or in the ATA? What are the steps?
I'm not sure about the US, but in AU we are better off dialing the emergency number direct (000 in our case) -- the local police station may or may not be manned and furthermore emergency calls are a special case which could be routed by the call centre to police, fire or ambulance.

Wouldn't 911 be better off going to the "call centre' ?

Only non-urgent calls should be made to the "normal" local authorities, such as the police.
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