Thread: Issues Please?
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Unread 06-10-2006, 06:32 AM   #17
BJReplay
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Default Problem with forward to own number for voice mail.

I used to be able to have incoming PSTN calls handled by voxalot voice mail, but no longer can.

I can confirm that this still works with voxalot.com, but not with voxalot.com.au.

My Setup:
  • SPA-3000
  • Line 1 Registered to Voxalot.com.
  • Line 1 Voice Mail Server: $USER@voxalot.com
  • User 1 Cfwd No Answer Dest: $USER
  • User 1 Cfwd No Answer Delay: 12 (seconds).
  • PSTN Ring Thru Line 1: Yes

If I call my PSTN, the SPA-3000 rings Line 1 as a PSTN Ring Thru. After 12 seconds, Line 1 forwards the call to my voxalot account, and Voice Mail answers immediately. All Good.

If I change my registration to voxalot.com.au (and my voice mail server to $USER@voxalot.com.au - but of course this isn't necessary to test this - rather this is required for MWI & VWMI if calls ever got through to VM in the first place), then after 12 seconds, the phones connected to the FXS port (Line 1) stop ringing for a moment, but start ringing again.

I can swap back to Voxalot.com and voice mail answers.

Looks like voxalot.com.au doesn't detect that the call is being forwarded by the same account as the destination, and I guess that after the brief pause, the phone starts ringing because I get a SIP invite from voxalot. I can trace this if required to debug.

ciao

BJ
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