Thread: Voice Issues
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Unread 12-17-2009, 02:14 AM   #2
emoci
 
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Quote:
Originally Posted by heartspeace View Post
I have a setup where I have two accounts - both using voxalot, one of them a premier. I have two ATA units, one the SPA 3000, one the SPA 3102. When calling from the SPA 3000 to the SPA 3102 everything is find except the occassional but not often disconnect where I stop hearing voice and the other person can not hear me - but its not every time that this happens.

However, when calling from the 3102 to the 3000, I get about 10-20 seconds of voice, and then neither party can hear each other.

Any thoughts or suggestions? Both are registered to voxalot from all I can see the same way using the same codecs.

Any help would be appreciated.
-Are they behind the same network/NAT?
-If yes have you partitioned the RTP Port Range, so they are not using the same port range.
-Do you have STUN/NAT Mapping and Keep Alive to YES on both?
-Have you changed any settings as far as Symmetric NAT handling is involved (your VoXalot acct. online)?
-Try calling each other using *010VoXalotNumber
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