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Unread 04-18-2008, 06:40 AM   #8
than30fyl
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Default Voicemail takes over all incomming calls.

Quote:
Originally Posted by kurun View Post
That behaviour seems quite out of the ordinary.

Are you behind a firewall?
Are you able to forward ports to your IP phone?
Can you try logging onto another Voxalot server (us or au) ?
Please make the servere entry on you member log-in page match the server you are logging onto.
Thanks for your reply, Unfortunatelly us.voxalot.com did not fix this, nor did the "Symmetric NAT Handling..." (both yes and no work the same).

These are my settings at my Voxalot account:
Preffered cluster: eu.voxalot.com (same goes with us.voxalot.com)
Symetric NAT Handling...: Yes (same goes with No)

These are my settings at x-Lite:
Domain: eu.voxalot.com:2060 (tested also 80,443,5060 same behaviour)
Register with the domain and receive incomming calls: (Checked=yes)
Radio set to Target domain (same happens with domain and proxy setting)

I have also tried changing my softphone with others (sjPhone, zoiper) and also an ATA which is placed on a different network and with a different user name. It does not seem like a firewall NAT issue because the phone is working perfectly besides the Voicemail issue.

It seems to me that any new account created will have the same behaviour...

The voicemail (if activated) will pickup the call imediately or after one ring. (once the voicemail pickedup the phone after 2 rings instead of 30sec, and once it did not pickup even after 5-6 rings - thought it was fixed. this happend with us.voxalot.com but next call was picked up imediately even using us.voxalot.com - no setting changed). The time specified in the Voicemail is 30-90 seconds (no difference to the behaviour).

Thanks for your time.
~thanasis
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