Quote:
Originally Posted by VoipAlot
I was so irritated with the way it took over 12 hours for the VSP's to register, especially since 2 of them had never even been used by any device or logged in before.
If a VSP is added, it should attempt to connect WITHIN 30 seconds.
If you modify it, it should update WITHIN 3 minutes.
Etc. etc. etc.
|
All regsitrations are usually complete within 5 minutes. At least with the providers I've personally had to use and/or test so far.
The length for the registration to complete may have had something to do with one of:
1. Your VoIP provider having uptime issues when the registration was first attempted
2. The registration may have coincided with an issue with the eu server last week (this only applies if you're using the EU server)
Nonetheless if you can list the providers you had trouble with, we can try to investigate if something is amiss.
Quote:
As for the pages where you are meant to set up the details, there is no information on what means what (considering you use words even I've never heard before!)
If you want to cater your service and make it attractive to a wide audience (not just I.T. guru's) then you will have to increase the online documentation available (which DOESN"T mean a download, but means that when you either hover over a point, or a small box of text next to a field).
|
The available documentation on the VoXalot Wiki is quite comprehensive and is available directly on the web without any downloads required.
That said, the idea of a small POPUP explanation is a good one which I'll be happy to pass on to Martin, Craig and Tony.
Quote:
|
I really feel this is neccessary as there are questions and settings required that don't stick to any conformity within the VoIP scene....
|
Not quite sure what you mean here. The fields found in VoXalot are similar to those found in Hosted PBXes and Asterisk servers everywhere, as well as corresponding with certain fields within normal ATA devices.
The basic provider setup (remember Advanced Settings are only required in very specific cases and should only be used in such cases) includes a Username, Pass, Proxy and Port field just like any ATA device would.
I can say that of the current available Hosted PBX options to consumers VoXalot is the more user-friendly one both in interface and available documentation (the other two options being PBXes and MySipSwitch, and possibly LiberaIlVoip if you're familiar with Italian) ... and I don't simply say this as a mod, since you'll notice I'm relatively involved at MSS as well.