Thread: Cant Make and Recieve Calls through Voxalot
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Unread 07-17-2008, 07:20 PM   #4
emoci
 
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Quote:
Originally Posted by chaachoo View Post
Hi Emoci,

Thanks for your reply. I think I should make it bit clear.

I can register my device with voxalot.
I can make calls to *500 and *600 numbers.
I have a Premium Account with voxalot.
Have 5 providers including mynetfone and betamax's services.
All providers are set to register and the status is "registered" with active.
(have also tried betamax without registration, but doesn't work)
I have enough balance in all the accounts to make calls.
Till 10th of July, everything was fine and working. Suddenly Betamax service stopped working, I was getting busy tone when I dialed a number.
I changed the provider to another betamax service. Same happened with that
I tried voipcheap's softphone and was able to make calls. Tried voipbuster softphone and it worked as well.
Tried voxalot through XTEN softphone (instead of ATA) the results was same as ATA (however, I was able to call through mynetfone account)
I changed dialplan in voxalot to used mynetfone for my calls and it stopped working. start to get the same busy tone. while all of the providers status was "registered"
I tried XTEN with mynetfone . and it worked fine for outgoing and incomming (DID) calls
I tried XTEN with voxalot, it get registered, after dialing numbers it said "503 declined" with busy tone.

Now I have changed my ATA to used voipcheap directly and it is working. However, I need to use other providers as well and my DID.

Please look into the matter at your earliest.

Cheers
Voxalot: 406699
Are you using the eu or us server....

You do not need to have BetaMax registered (SIP Register set to Yes) for them to work...or at least I can confirm that InternetCalls.com (one of the BetaMax clones) does not require registration to work and is currently working fine...

What you're describing is definitely odd...

One thing, any chance that you have lately changed anything on your ATA with respect to Caller ID (eg. blocking outbound caller id) or anything different with the DialPlan string on your ATA...

BTW, what ATA are you using...?
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