Voxalot / SIP Broker Support Forums - View Single Post - Why does register/unregister take so long?

toolio · 04-10-2010, 06:02 PM

Who does it take so long to register or unregister a provider with voxalot?

I am currently in the process of trying to unregister a Voip.ms account on one premium account and switch it to another Voxalot premium account. It took three hours of "auth. sent" to try to unregister on the first Voxalot account. The phone finally stopped ringing on that account, so I assume that after three hours it has succeeded, even though the message "auth. sent" is still there. Now the Voxalot premium account at which I am trying to reregister has been sitting there as "auth. sent" for four hours, and the phone is ringing nowhere. Test calls get a ring tone at the caller's end, but they are not going through to Voxalot ATA.

Yet the sticky on sip authorizations clearly says "Server replications take place every 5 mins. Please allow this much time for your change to take effect."

Actually, I don't even recall seeing an "auth. sent" message in the past. Is this something new?

This has been a big problem for me many times, often with accounts listed as "registered" or not registered (a dash) for weeks after I make a change.

04-10-2010, 06:02 PM	#1
toolio Member Join Date: Sep 2007 Posts: 45 Thanks: 1 Thanked 3 Times in 3 Posts	Why does register/unregister take so long? Who does it take so long to register or unregister a provider with voxalot? I am currently in the process of trying to unregister a Voip.ms account on one premium account and switch it to another Voxalot premium account. It took three hours of "auth. sent" to try to unregister on the first Voxalot account. The phone finally stopped ringing on that account, so I assume that after three hours it has succeeded, even though the message "auth. sent" is still there. Now the Voxalot premium account at which I am trying to reregister has been sitting there as "auth. sent" for four hours, and the phone is ringing nowhere. Test calls get a ring tone at the caller's end, but they are not going through to Voxalot ATA. Yet the sticky on sip authorizations clearly says "Server replications take place every 5 mins. Please allow this much time for your change to take effect." Actually, I don't even recall seeing an "auth. sent" message in the past. Is this something new? This has been a big problem for me many times, often with accounts listed as "registered" or not registered (a dash) for weeks after I make a change. Last edited by toolio; 04-10-2010 at 07:09 PM.