Voxalot / SIP Broker Support Forums - View Single Post - Registration issue with Polycom IP-phone

viutz · 05-18-2011, 04:56 PM

hi guys,

I have a Polycom ip300 and in order to work over NAT i've read that I need to set up registration at 30 seconds. I've done that and quite strange but registration expire in 600 seconds instead of 30. If I set up expire registration 2000 or 1000 it works, but if I put any number lower than 600, it won't expire for 600 seconds.

The problem is I can receive calls in the first 30-60 seconds and then I cannot unless I register again so I can only receive calls in the first 30-60 seconds out of 600 which sucks. People really have to try hard to catch me.

Any idea if Voxalot permits registration lower then 600? If my Polycom setup is correct my only guess is that Voxalot does not permit the 30 seconds I set up an the minimum is probably 600.

Any help would be most appreciated.

Thanks,

05-18-2011, 04:56 PM	#10
viutz Junior Member Join Date: May 2011 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	hi guys, I have a Polycom ip300 and in order to work over NAT i've read that I need to set up registration at 30 seconds. I've done that and quite strange but registration expire in 600 seconds instead of 30. If I set up expire registration 2000 or 1000 it works, but if I put any number lower than 600, it won't expire for 600 seconds. The problem is I can receive calls in the first 30-60 seconds and then I cannot unless I register again so I can only receive calls in the first 30-60 seconds out of 600 which sucks. People really have to try hard to catch me. Any idea if Voxalot permits registration lower then 600? If my Polycom setup is correct my only guess is that Voxalot does not permit the 30 seconds I set up an the minimum is probably 600. Any help would be most appreciated. Thanks,