Voxalot / SIP Broker Support Forums - View Single Post - Unable to register (account worked for 1 day)

sleek · 04-16-2009, 01:04 PM

Here's some tips.

1. Enable UPnP on your Linksys router if you haven't already.
2. Change the 5060 port to Voxalot's alternative ports.
3. Check your password and if possible try your Voxalot account on your other devices you've mentioned to exclude the Grandstream ATA as the root of your problem.
4. The sip server field should be either .us, .eu or .au depending on your continent of residence and not voxalot.com. Enabling SRV DNS is advised.
5. Use either STUN (stun.voxalot.com:3478) or Outbound proxy but not both at the same time. If your ATA is on DMZ STUN should work, but it may also work with or without Outbound proxy.
6. SIP Transport should be UDP.

Provided your ISP isn't blocking VoIP on their network, (and the fact that you have addition SIP devices working means they aren't) I find no obvious reason why your ATA won't register.

04-16-2009, 01:04 PM	#4
sleek Member Join Date: Dec 2008 Posts: 54 Thanks: 2 Thanked 5 Times in 5 Posts	Here's some tips. 1. Enable UPnP on your Linksys router if you haven't already. 2. Change the 5060 port to Voxalot's alternative ports. 3. Check your password and if possible try your Voxalot account on your other devices you've mentioned to exclude the Grandstream ATA as the root of your problem. 4. The sip server field should be either .us, .eu or .au depending on your continent of residence and not voxalot.com. Enabling SRV DNS is advised. 5. Use either STUN (stun.voxalot.com:3478) or Outbound proxy but not both at the same time. If your ATA is on DMZ STUN should work, but it may also work with or without Outbound proxy. 6. SIP Transport should be UDP. Provided your ISP isn't blocking VoIP on their network, (and the fact that you have addition SIP devices working means they aren't) I find no obvious reason why your ATA won't register.