Voxalot / SIP Broker Support Forums - View Single Post - eu.voxalot.com server down today...why no notice ?

carlosalbffgomes · 01-21-2009, 12:33 PM

This is a problem from LeaseWeb provider who rents to Voxalot the eu.voxalot.com server. Some days ago I've received from LeaseWeb the following e-mail:

«Start window: Mon 12 Jan 2009 00:00
End window: Sat 31 Jan 2009 23:59

Dear customer,

in January we will relocate all shared racks from TeleCity2 to EvoSwitch. During this relocation, which take place from 00h00 to 06h00 customers will experience downtime. We will do our utmost best to minimize downtime for all customers.

Relocation will start at 12 January 2009 and will end on February 1st.

Customers who will be relocated will receive an exact date on which the relocation will take place. Customers with own servers are allowed to relocate the servers themselves.

Kind regards,

LeaseWeb B.V.»

So, Voxalot has no guilty about EU server being down. I'm also using the US server to prevent this problem, because for me US server has better response time than the AU server.
Regards.

01-21-2009, 12:33 PM	#2
carlosalbffgomes Senior Member Join Date: May 2008 Location: Portugal and Brazil Posts: 107 Thanks: 7 Thanked 26 Times in 21 Posts	This is a problem from LeaseWeb provider who rents to Voxalot the eu.voxalot.com server. Some days ago I've received from LeaseWeb the following e-mail: «Start window: Mon 12 Jan 2009 00:00 End window: Sat 31 Jan 2009 23:59 Dear customer, in January we will relocate all shared racks from TeleCity2 to EvoSwitch. During this relocation, which take place from 00h00 to 06h00 customers will experience downtime. We will do our utmost best to minimize downtime for all customers. Relocation will start at 12 January 2009 and will end on February 1st. Customers who will be relocated will receive an exact date on which the relocation will take place. Customers with own servers are allowed to relocate the servers themselves. Kind regards, LeaseWeb B.V.» So, Voxalot has no guilty about EU server being down. I'm also using the US server to prevent this problem, because for me US server has better response time than the AU server. Regards.