Voxalot / SIP Broker Support Forums - View Single Post

emoci · 07-25-2008, 05:25 AM

First just to summarize, correct anything that's wrong:

1. You can call *600
2. You can call *500
3. Incoming calls are working fine?
4. When you place a call with dus.net, you do not hear it ringing on the line, your cellphone rings, but you do not have 2 way audio
5. When you call via SipCall.ch, you do not hear it ringing, but you have 2 way audio when you pickup

This is what I'd suggest trying:

1. When setting up dus.net and SipCall.ch in VoXalot enter the following under the codec field:
ulaw;alaw;g726;g729;ilbc;gsm

2. Set up a Stun server in your device if you can (eg. stun.xten.com)

3. There are two settings when logged into VoXalot...
The first is NAT Symmetric Handling (under member details)
The second is Optimize Audio (last field when setting up a provider)

If Nat Symmetric Handling is set to Yes (default setting), then Optimize Audio should be set on No

Otherwise try setting NAT Symmetric Handling to No, then try having Optimize Audio on both No and Yes and see if any of those make a difference...

4. Make sure you are using
us.voxalot.com
or
eu.voxalot.com
or
au.voxalot.com
to register, and that the server you are registering to, matches your selected cluster (under member details, when logged in)

07-25-2008, 05:25 AM	#2
emoci Join Date: Jul 2007 Location: Toronto, Canada Posts: 1,422 Thanks: 123 Thanked 369 Times in 282 Posts	First just to summarize, correct anything that's wrong: 1. You can call 600 2. You can call 500 3. Incoming calls are working fine? 4. When you place a call with dus.net, you do not hear it ringing on the line, your cellphone rings, but you do not have 2 way audio 5. When you call via SipCall.ch, you do not hear it ringing, but you have 2 way audio when you pickup This is what I'd suggest trying: 1. When setting up dus.net and SipCall.ch in VoXalot enter the following under the codec field: ulaw;alaw;g726;g729;ilbc;gsm 2. Set up a Stun server in your device if you can (eg. stun.xten.com) 3. There are two settings when logged into VoXalot... The first is NAT Symmetric Handling (under member details) The second is Optimize Audio (last field when setting up a provider) If Nat Symmetric Handling is set to Yes (default setting), then Optimize Audio should be set on No Otherwise try setting NAT Symmetric Handling to No, then try having Optimize Audio on both No and Yes and see if any of those make a difference... 4. Make sure you are using us.voxalot.com or eu.voxalot.com or au.voxalot.com to register, and that the server you are registering to, matches your selected cluster (under member details, when logged in)