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Unread 09-16-2007, 08:02 PM   #5
evilbunny
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Quote:
Originally Posted by kieranmullen View Post
After you login to e164.orf go to my account. There you can define what timezone you are in and a time range of when you would like your calls to be verified. Perhaps this is why it took a long time?
Time zone only applies to re-verification of SIP routes. The initial verification call should come through within 15 to 30 minutes, any longer and there is a failure somewhere.

Common problems:

* Phone company blocks international calls or calls with no CID
* Using a voice menu system - our system isn't able to enter extensions
* Incorrectly configured systems at your end while the call is sent
* Call is answered which triggers our end to send the message/PIN before a human gets the call (common in some Asterisk examples)
* Our internet link died while trying to make the call
* Our SIP provider(s) died
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