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martin · 02-18-2009, 07:23 AM

Latest Update. Clearly an OS re-install is not a good option and one we will try to avoid.

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Dear Sirs,

Unfortunately the server is still offline at the moment as we were
unable to find what exactly is causing the problems. Even though the
link status, as well as the ethernet configuration seem to be in order,
the server still does not connect.

We will send another engineer to the site as soon as possible to
investigate. If we are unable to solve the problem however, we might
have to reinstall the OS on the machine. We will keep you updated either
way and will ask for your confirmation before we do anything drastic.

Sincerely,

Corne Oldenziel
LeaseWeb - Support

02-18-2009, 07:23 AM	#22
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	Latest Update. Clearly an OS re-install is not a good option and one we will try to avoid. ------------------------------------------------- Dear Sirs, Unfortunately the server is still offline at the moment as we were unable to find what exactly is causing the problems. Even though the link status, as well as the ethernet configuration seem to be in order, the server still does not connect. We will send another engineer to the site as soon as possible to investigate. If we are unable to solve the problem however, we might have to reinstall the OS on the machine. We will keep you updated either way and will ask for your confirmation before we do anything drastic. Sincerely, Corne Oldenziel LeaseWeb - Support __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.