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Unread 09-05-2007, 01:36 PM   #4
ataboy
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Quote:
Originally Posted by idimdim View Post
Hello,

I have a problem using the bulgarian DID provider bgopen.net with your service. In my control panel -> Voice Service Providers, the service shows as registered, however when I call my DID number, or when I call directly my SIP URI I get a message (from bgopen.net) that I am not online.
OK, let's start at the beginning:

1. If you are trying to use both Bgopen and Voipbuster, does your Voxalot subscription allow more than one registration at the same time?
2. You say that you can't register Bgopen on your mobile. Have you successfully registered it on *anything* yet? (a softphone or ATA for instance).
3. Does the Bgopen website allow you to see if your account is registered anywhere (and if so, where)?
4. In Voxalot, have you set the Active field as "Yes"?

If these points are all OK, perhaps we should look at your logon settings next.

ataboy
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