Voxalot / SIP Broker Support Forums - View Single Post - I can make outgoing calls but cannot receive incoming calls

craig · 04-03-2008, 03:18 AM

OK, good to see that now that your ATA is successfully registered with voxalot that you can receive calls.

The fact that it rings a couple of times and then cuts out is nearly always a voicemail setting. As Emoci suggested, it is usually best to turn off voicemail while you're doing diagnostics.

In any case, I took the liberty of checking your voicemail settings, and noticed that the timeout has been set to 5 seconds. If you go to the voicemail page and set it to 30 seconds, does that help?

--
Craig

04-03-2008, 03:18 AM	#8
craig Join Date: Feb 2006 Posts: 243 Thanks: 8 Thanked 130 Times in 72 Posts	OK, good to see that now that your ATA is successfully registered with voxalot that you can receive calls. The fact that it rings a couple of times and then cuts out is nearly always a voicemail setting. As Emoci suggested, it is usually best to turn off voicemail while you're doing diagnostics. In any case, I took the liberty of checking your voicemail settings, and noticed that the timeout has been set to 5 seconds. If you go to the voicemail page and set it to 30 seconds, does that help? -- Craig