Quote:
Originally Posted by samjesse
but I could not understand what the selection "Use Smart call" (in the pul down menu of Providers under Speed dial) do different than me just selecting a provider from the list.
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Using "Use Smart Call" allows you to adjust the provider used by the entry as per your current dial plan rules. Specifically choosing a provider will explicitly use that provider regardless of any dial plan rules.
Over time, you might adjust your dial plan rules to take into account your preferences. If in your web call back phone book you chose "Use Smart Call", then it will always be able to take into account your adjusted dial plan rules.