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Unread 01-23-2007, 09:03 PM   #8
martin
 
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The second most common cause of failure (after authentication) is provider flood guards.

Some providers install software to limit the number of messages coming from one source. FWD is a good example.

Looking at the logs, 79 sipgate registrations are currently in a state of Failed. Once in Failed status, VoXaLot parks the registration attempts for 24 hours before trying again. You can manually force registrations again by changing SIP Register to No-->Save-->Set to Yes-->Save

We plan to put a button on the Provider Details page to force registration.

IF you PM me your 6 digit account I can take a look at your specific case.
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Martin

Please post support questions on the forum. Do not send PMs unless requested.

Last edited by martin; 01-23-2007 at 09:07 PM.
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