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Forum: Voxalot Support 05-24-2010, 03:56 PM
Replies: 5
Views: 2,181
Posted By doctorh
tested with proxy01.us1.voxalot.com, works

It works when using proxy01.us1.voxalot.com, but not with us.voxalot.com

can this be fixed or should we use proxy01.us1.voxalot.com from now on?
Forum: Voxalot Support 05-24-2010, 03:50 PM
Replies: 5
Views: 2,181
Posted By doctorh
Same problem, new account would not register

Martin

I have the same problem. Same PAP2, with user 181924, registers OK, but with newly created user 181955 would not register.

Here are results from syslog when using 181924 (registers OK)
...
Forum: Voxalot Support 05-06-2010, 07:02 PM
Replies: 10
Views: 2,558
Posted By doctorh
user 181927 deactivated

user 181927 was working OK, and suddenly shows as not activated yet.
Can you please reactivate it?

Thanks!
Forum: Voxalot Support 08-10-2009, 05:17 PM
Replies: 11
Views: 2,628
Posted By doctorh
Hello I have a Voxalot account and I have a...

Hello
I have a Voxalot account and I have a fried that have another, we are having problems when I call him, sometimes the call shutdown with 30 seconds, another time does not conect, others conect...
Forum: Voxalot Support 08-10-2009, 05:15 PM
Replies: 9
Views: 3,122
Posted By doctorh
This is not a problem in your config, but a...

This is not a problem in your config, but a problem in Voxalot's US servers.
Martin has fixed it in the past, by restarting some services in those servers.

It started again a couple of days ago....
Forum: Voxalot Support 08-10-2009, 05:15 PM
Replies: 51
Views: 12,735
Posted By doctorh
us proxy restarted?

Today I tested the five proxies for Contact Address. Here are the results.

proxy01.us1.voxalot.com - ok
proxy02.us1.voxalot.com - User's public IP address given for RTP connection....
Forum: Voxalot Support 08-07-2009, 11:35 AM
Replies: 9
Views: 3,122
Posted By doctorh
Calls through Voxalot often are only one-way...

Calls through Voxalot often are only one-way audio. Direct calls to my VSPs are okay.

Symmetric NAT is off, and I'm using proxy failovers on an SPA-3000.

Any thoughts?

This is not a problem...
Forum: Voxalot Support 08-06-2009, 11:03 PM
Replies: 51
Views: 12,735
Posted By doctorh
same problem again

us.voxalot.com load balances between 2 proxies. It is possible that one of these proxies had an RTP proxy problem (which would explain your 50% success/failure rate). As mentioned in another thread I...
Forum: Voxalot Support 08-06-2009, 11:01 PM
Replies: 0
Views: 968
Posted By doctorh
problems with us server

Martin

Once again, one of the 2 servers in USA seems to need a reset. 50% of the calls have 2 way audio, but the rest is failing. Last couple of times, resetting the RTP processes did solve this...
Forum: Voxalot Support 05-30-2009, 07:38 PM
Replies: 18
Views: 5,308
Posted By doctorh
Hi, We have just corrected a problem with...

Hi,

We have just corrected a problem with one of our core proxies that appears to have fixed this problem.

Please let us know if you are still having problems.

Voxalot apologises for the...
Forum: Voxalot Support 05-30-2009, 07:36 PM
Replies: 18
Views: 5,308
Posted By doctorh
Hi, Having problems with inbound sip calls...

Hi,

Having problems with inbound sip calls out of the blue (inbound from Budgetphone.nl). The environment worked hassle free (for me and relatives) for months and havend change config recently....
Forum: Voxalot Support 05-30-2009, 07:34 PM
Replies: 51
Views: 12,735
Posted By doctorh
us.voxalot.com load balances between 2 proxies....

us.voxalot.com load balances between 2 proxies. It is possible that one of these proxies had an RTP proxy problem (which would explain your 50% success/failure rate). As mentioned in another thread I...
Forum: Voxalot Support 05-26-2009, 02:12 PM
Replies: 2
Views: 1,507
Posted By doctorh
Smile Fixed!

http://forum.voxalot.com/voxalot-support/4047-problems-voxalot-us-voxalot-com-now.html

Hopefully somebody can check into it.

Thanks!

Well, it was a Voxalot problem, after all. ...
Forum: Voxalot Support 05-26-2009, 11:51 AM
Replies: 2
Views: 1,507
Posted By doctorh
Problem seems to be with Voxalot, not with sipbroker

http://forum.voxalot.com/voxalot-support/4047-problems-voxalot-us-voxalot-com-now.html

Hopefully somebody can check into it.

Thanks!
Forum: Voxalot Support 05-26-2009, 01:16 AM
Replies: 2
Views: 1,507
Posted By doctorh
Unhappy No connection to any voxalot number from sipbroker access in Argentina

All 3 numbers in Buenos Aires, Argentina, seem to be having problems.

This one does not even answer with a prompt:
Buenos Aires +54-11-5258-8228 LLAMADA IP.COM

In these other 2, the prompt...
Forum: Voxalot Support 05-12-2009, 01:28 AM
Replies: 5
Views: 1,379
Posted By doctorh
yeap. it's down...

Does anybody know if the US voxalot server is down? Because I can't make any call or receive any call. If anybody can help me about that. Also I am getting error and timeout message.

yes, it's...
Forum: Voxalot Support 03-21-2009, 01:26 PM
Replies: 7
Views: 1,886
Posted By doctorh
us.voxalot.com's downtime

As per your note this morning, here is a link showing yesterday's down time:

Monitor View - Remote server monitoring - check your dedicated or virtual server uptime and get notifications for free...
Forum: Voxalot Support 02-26-2009, 01:45 PM
Replies: 18
Views: 3,720
Posted By doctorh
It could be a problem with VoipDiscount. ...

It could be a problem with VoipDiscount.

After the RTP reboot, all my calls to voxalot (*500) worked OK. I'd suggest testing *600 many times, and verifying that you do not see one way audio when...
Forum: Voxalot Support 02-26-2009, 01:39 PM
Replies: 51
Views: 12,735
Posted By doctorh
Talking us.voxalot.com load balances between 2 proxies....

us.voxalot.com load balances between 2 proxies. It is possible that one of these proxies had an RTP proxy problem (which would explain your 50% success/failure rate). As mentioned in another thread I...
Forum: Voxalot Support 02-26-2009, 01:12 PM
Replies: 5
Views: 1,901
Posted By doctorh
Talking Thanks Martin! It works now.

Thanks Martin. I've changed my proxy from us.voxalot.com to eu.voxalot.com and worked 10 out of 10.

I'll change back to us.voxalot.com and let you know in some minutes.



10 out of 10 with...
Forum: Voxalot Support 02-26-2009, 01:09 PM
Replies: 5
Views: 1,901
Posted By doctorh
Nothing has changed. However, just to be safe we...

Nothing has changed. However, just to be safe we have restarted the RTP proxies on all servers. Can you please confirm if this has addressed your problem?

Thanks Martin. I've changed my proxy from...
Forum: Voxalot Support 02-26-2009, 01:07 PM
Replies: 51
Views: 12,735
Posted By doctorh
changing the proxy from us.voxalot.com to eu.voxalot.com seems to work...

Just to rule the above change out....for anyone seeing this problem right now:

Does the problem persist if instead of eu.voxalot.com you use proxy01.eu1.voxalot.com

Understanding that all that...
Forum: Voxalot Support 02-26-2009, 12:55 PM
Replies: 5
Views: 1,901
Posted By doctorh
Problem is not with the ATA, is with the service

Dear Voxalot people,

Please, take a look into these threads. Something happened last weekend that ruined Voxalot's service and users experience.

I'd hate to have to look for another provider....
Forum: Voxalot Support 02-26-2009, 12:50 PM
Replies: 18
Views: 3,720
Posted By doctorh
Can Martin look into this?

I was thinking of port forwarding as well, but what if my pc - beside my ATA - wants to 'telefone', then all its answers where send to the wrong device - no?

Beside this, all these troubles came...
Forum: Voxalot Support 02-24-2009, 03:06 PM
Replies: 51
Views: 12,735
Posted By doctorh
Which STUN server are you using? I was using...

Which STUN server are you using?
I was using stun.voxalot.com.au but it is now no longer active.
I changed to stun.voxalot.com and my ATA (HT-496) now registers fine with no audio problems.

I...
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