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Forum: Voxalot Support

10-19-2009, 09:42 AM

Replies: 14

web call back error! call blocked!

Views: 3,524

Posted By martin

zcharming your account has been unblocked.

zcharming your account has been unblocked.

Forum: Voxalot Support

10-18-2009, 10:41 AM

Replies: 14

web call back error! call blocked!

Views: 3,524

Posted By martin

zcharming. As stated in my post, the problem is...

zcharming. As stated in my post, the problem is not with your payment but with your web callback usage. I am waiting for some information from our accounts person on why your calls are blocked. Once...

Forum: Voxalot Support

10-18-2009, 05:04 AM

Replies: 14

web call back error! call blocked!

Views: 3,524

Posted By martin

@zcharming. It appears as though our fraud...

@zcharming. It appears as though our fraud detection system has red flagged your accounts due to excessive web calling.

I have forwarded your case onto our accounting person to look into.

Forum: Voxalot Support

10-17-2009, 01:33 PM

Replies: 14

web call back error! call blocked!

Views: 3,524

Posted By martin

Your dial plan is prefixing the numbers with a...

Your dial plan is prefixing the numbers with a "6*". Is this expected?

Forum: Voxalot Support

10-17-2009, 06:53 AM

Replies: 14

web call back error! call blocked!

Views: 3,524

Posted By martin

@zcharming there are no blockages on your account...

@zcharming there are no blockages on your account and you are showing up as premium. Please let me know if you are still having these problems.

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