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Forum: Voxalot Support 07-19-2008, 02:47 AM
Replies: 14
Views: 3,469
Posted By Connect2Talk
Problem fixed: Change to eu server

We have had a couple of our clients call to advise us that they were unable to get beyond the busy signal when attempting to make calls through voipdiscount/voipbuster via voxalot.
It appears that,...
Forum: Voxalot Support 02-25-2008, 02:29 AM
Replies: 6
Views: 3,529
Posted By Connect2Talk
2 more clients added to FUP list

Hi Guys,

We have had 2 more clients have return their ATAs as they both being charged for exceeding voipbuster's FUP. Unfortunately we have no option but to reconfigure to reg through VB direct.
...
Forum: Voxalot Support 02-21-2008, 03:54 AM
Replies: 6
Views: 3,529
Posted By Connect2Talk
Calls to Voipbuster through Voxalot - blocked? Exceeding VBs FUP.

Hi Guys,

I've had clients (using Voipbuster in their Voxalot DPs) complain that, when they try to dial a local/national/international number, they were being charged by Voipbuster pursuant to...
Forum: Voxalot Support 01-29-2007, 10:49 AM
Replies: 9
Views: 1,908
Posted By Connect2Talk
VM / DID Problem

Hi Martin

I did some work on rectifying the problem. It appears that when one configures a DID from DIDWW.COM to point to voxalot, if one chooses their "US" based server then the VM problem...
Forum: Voxalot Support 01-29-2007, 10:18 AM
Replies: 9
Views: 1,908
Posted By Connect2Talk
VM Problems

Hi Martin

Yes DIDWW (my did provider) has voxalot on their list of providers (voxalot.com). The arrangement had been working well up until 2 weeks ago.
Do you think it best if I change to a...
Forum: Voxalot Support 01-29-2007, 09:03 AM
Replies: 9
Views: 1,908
Posted By Connect2Talk
Change to AU cluster

Hi Martin - thank you - I have managed to change to AU cluster.
However, VM still not working. Calling device still rings out while receiver cuts to VM.

Ralph
Forum: Voxalot Support 01-29-2007, 06:23 AM
Replies: 9
Views: 1,908
Posted By Connect2Talk
Changing to AU cluster

Deactivating the providers is not enough. As the message states, you must set "SIP Register field to No" for all providers before changing preferred clusters.

Martin,

That's what I meant when I...
Forum: Voxalot Support 01-29-2007, 04:20 AM
Replies: 9
Views: 1,908
Posted By Connect2Talk
Changing to AU cluster

Hi Guys

I am trying to change to a new cluster AFTER having de-registered my providers (both of which display "inactive" in the provider list. However, when I try to change the cluster on my...
Forum: Voxalot Support 01-28-2007, 11:37 PM
Replies: 18
Views: 3,719
Posted By Connect2Talk
Disabled VM with same results!

Hi Martin

Thank you for your efforts. I have removed all parameters for CFD from SPA941. VM still not picking up even though receiver stops ringing. Callers do not go to VM - phone just rings out....
Forum: Voxalot Support 01-28-2007, 11:13 PM
Replies: 18
Views: 3,719
Posted By Connect2Talk
VM not working

Hi Martin

Thank you for your efforts. I have removed all parameters for CFD from SPA941. VM still not picking up even though receiver stops ringing. Callers do not go to VM - phone just rings out....
Forum: Voxalot Support 01-25-2007, 08:10 AM
Replies: 13
Views: 3,424
Posted By Connect2Talk
VM problems

Hi Ralph,

Can you please confirm that you have recently re-tried this scenario?

Edit: If it is still a problem then try removing the CFWD options from the device.

Martin

Have tried your...
Forum: Voxalot Support 01-25-2007, 12:11 AM
Replies: 13
Views: 3,424
Posted By Connect2Talk
VM not working

Hi Ralph,

Where are the calls coming from?

Another VoXaLot number - if so registered against which cluster?

The more details you can provide the quicker the issue can be investigated.
...
Forum: Voxalot Support 01-24-2007, 12:41 PM
Replies: 13
Views: 3,424
Posted By Connect2Talk
VM not working

Hi Martin

Problem persists. Call diverts to VM but incoming caller phone still rings without acknowledging activation of VM. My number is 786904.

Please advise.

Regards
Ralph
Connect2Talk
Forum: Voxalot Support 01-19-2007, 08:23 AM
Replies: 13
Views: 3,424
Posted By Connect2Talk
If you wait for a couple of days we will be...

If you wait for a couple of days we will be releasing updates to VoXaLot allowing you to specify VM delay.

This will take away the need to configure it in your device
Thank you Martin. I'll wait...
Forum: Voxalot Support 01-19-2007, 07:28 AM
Replies: 13
Views: 3,424
Posted By Connect2Talk
Unhappy Voicemail Not Working?

Hi

I have had voicemail working until today, now it appears I cannot even dial in to 500. I have not made any changes to my SPA941. Please advise.:(

Thanks for providing such a great service....
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