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Forum: Voxalot Support 03-08-2007, 10:39 PM
Replies: 81
Views: 17,225
Posted By martin
Hello =) Here is an update ofmy previous...

Hello =)

Here is an update ofmy previous post. I alter the dialplan of my linksys WRT54GP2, and did some call. I tried to call a frien on ekiga.net from the linksys connected to the voxalot.
...
Forum: Voxalot Support 02-03-2007, 11:14 PM
Replies: 81
Views: 17,225
Posted By martin
Yes you are right, however somewhere along the...

Yes you are right, however somewhere along the line *500 must be getting changed to a different number hence the message.

Is it possible to run and ngrep or ethereal on the outbound message from...
Forum: Voxalot Support 02-03-2007, 08:11 PM
Replies: 81
Views: 17,225
Posted By martin
Hello Olivier, Sounds like the WRT64GP2 is...

Hello Olivier,

Sounds like the WRT64GP2 is not passing leading *'s

The netcomm v series we know have a similar problem. We do not have this device to test. I am hoping another member might be...
Forum: Voxalot Support 01-31-2007, 01:41 AM
Replies: 81
Views: 17,225
Posted By martin
when I use the dial plan, the other party can...

when I use the dial plan, the other party can only hear me but I can not hear them. What could be wrong....if I dial *010 and their number we have perfectly two way communication.

Please help
...
Forum: Voxalot Support 01-31-2007, 01:21 AM
Replies: 81
Views: 17,225
Posted By martin
Can anyone help me with the dialing plan of a...

Can anyone help me with the dialing plan of a Grandstream ATA HT486. The device can receive calls but can not dial them. This has happened since the *010 change.

There is nothing in the dialing...
Forum: Voxalot Support 01-26-2007, 09:08 AM
Replies: 81
Views: 17,225
Posted By martin
What is your device? Are you able to dial...

What is your device?

Are you able to dial SIP Broker numbers e.g. *266300 (Monkey's)?

BTW - You VoXaLot dial plan looks fine.
Forum: Voxalot Support 01-24-2007, 10:56 PM
Replies: 81
Views: 17,225
Posted By martin
Please note that this is a free service that we...

Please note that this is a free service that we offer our members and while it currently does not expressly state it should not be used for commercial gain. Our terms and conditions will be updated...
Forum: Voxalot Support 01-24-2007, 02:03 AM
Replies: 81
Views: 17,225
Posted By martin
Thanks Hally we will take a look

Thanks Hally we will take a look
Forum: Voxalot Support 01-23-2007, 12:41 PM
Replies: 81
Views: 17,225
Posted By martin
One more problem. When my ATA is registered to...

One more problem. When my ATA is registered to voxalot.com, I am able to use my outgoing-only paid providers fine (sip termination only, no registration or incoming). However, if I register my ATA...
Forum: Voxalot Support 01-23-2007, 07:06 AM
Replies: 81
Views: 17,225
Posted By martin
This problem is being investigated. In the...

This problem is being investigated.

In the mean time we have reverted the ability to dial service numbers and xxxxxx extensions without prefixes.

We will continue to support both conventions....
Forum: Voxalot Support 01-22-2007, 09:23 PM
Replies: 81
Views: 17,225
Posted By martin
I have a question on the dial plans My...

I have a question on the dial plans

My preferred server is us.voxalot.com To dial a voxalot number say 123456, if I run the test box as *010123456, the result is 123456@us.voxalot.com However if...
Forum: Voxalot Support 01-22-2007, 08:27 PM
Replies: 81
Views: 17,225
Posted By martin
Martin, can you tell me whether the dial tone I...

Martin, can you tell me whether the dial tone I hear on my phone connected to the ATA comes from VoXaLot or the ATA? If V is supplying the DT If I just dial a *, the dial tone stops which would...
Forum: Voxalot Support 01-22-2007, 08:05 PM
Replies: 81
Views: 17,225
Posted By martin
Another question. With this new cluster do we...

Another question. With this new cluster do we still need the DNS srv options set to true on our ATA.

Yes

Also do I need to update my already setup mobile mywebcallback voxalot number from...
Forum: Voxalot Support 01-22-2007, 01:27 PM
Replies: 81
Views: 17,225
Posted By martin
Your ATA supplies the dial tone. I'm interested...

Your ATA supplies the dial tone. I'm interested in getting to the bottom of your problem.

Is there any chance that you can run etherreal or ngrep to sniff your network for messages?

Also if you...
Forum: Voxalot Support 01-22-2007, 08:59 AM
Replies: 81
Views: 17,225
Posted By martin
It's just that I really hate it when things get...

It's just that I really hate it when things get upgraded and then something doesn't work.

O

This change was badly needed as our 6 digit numbering space is being used up and extending to 7+...
Forum: Voxalot Support 01-22-2007, 07:37 AM
Replies: 81
Views: 17,225
Posted By martin
OK. Got to the mailbox by dialling 500 O ...

OK. Got to the mailbox by dialling 500
O

Ok good. I am almost certain your device is not allowing * prefixed numbers. Is it possible there are speed dial options or something in this device that...
Forum: Voxalot Support 01-22-2007, 07:24 AM
Replies: 81
Views: 17,225
Posted By martin
This sounds good, I tried your sugesstion but got...

This sounds good, I tried your sugesstion but got the message "The person on that extension .... is not available"

Calling *010xxxxxx works though.

Try via SIP Broker:

Pattern: xxxxxx...
Forum: Voxalot Support 01-22-2007, 07:21 AM
Replies: 81
Views: 17,225
Posted By martin
Sorry made a last minute edit. Can you try this...

Sorry made a last minute edit. Can you try this combo:

Pattern: _500
Replacement: *010${EXTEN}
Provider: SIP Broker

and then try to dial 500 again.
Forum: Voxalot Support 01-22-2007, 07:15 AM
Replies: 81
Views: 17,225
Posted By martin
Hi Martin, Is it possible for Voxalot to...

Hi Martin,

Is it possible for Voxalot to prefix all numbers that dont match any dialplans with *010?

Cheers,
Zaq

Yes, however if you just want to dial a VoXaLot member by default without...
Forum: Voxalot Support 01-22-2007, 07:10 AM
Replies: 81
Views: 17,225
Posted By martin
*600 in the dial plan test field says that it...

*600 in the dial plan test field says that it will get forwarded via V, as does *01067xxxx

O

VoXaLot dial plan appear to be ok. Can I ask you to try setting up a dial plan entry that matches...
Forum: Voxalot Support 01-22-2007, 06:49 AM
Replies: 81
Views: 17,225
Posted By martin
No, Can't dial those numbers either. Dialling...

No, Can't dial those numbers either. Dialling normally via my dial plans seems to be OK though.

O

Im wondering if this device allows * prefixed numbers?

What happens when you type *600 in...
Forum: Voxalot Support 01-22-2007, 06:45 AM
Replies: 81
Views: 17,225
Posted By martin
SIP URIs will remain the same. Either...

SIP URIs will remain the same. Either sip:xxxxxx@voxalot.com, sip:xxxxxx@us.voxalot.com etc will work.
Forum: Voxalot Support 01-22-2007, 06:37 AM
Replies: 81
Views: 17,225
Posted By martin
Are you able to dial any SIP Broker numbers? ...

Are you able to dial any SIP Broker numbers?

e.g. *393613 or *266300

Do you have a dial plan entry in VoXaLot that is intercepting? PM me your 6 digit number and I can take a quick look.
Forum: Voxalot Support 01-22-2007, 06:25 AM
Replies: 81
Views: 17,225
Posted By martin
Check your device dial plan to make sure that it...

Check your device dial plan to make sure that it is allowing * numbers through to VoXaLot.

If *600 is not working then this is where I would look first.
Forum: Voxalot Support 01-22-2007, 04:21 AM
Replies: 81
Views: 17,225
Posted By martin
Thanks Ron. Please check again within the next...

Thanks Ron. Please check again within the next few minutes and let us know if it is now ok?
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