Voicemail password not working
Greetings,
I dialed in from a PSTN phone and setup the voicemail including changing the default password. I entered it carefully twice, as prompted. however, whenever I try to go to voice mail either through a PSTN gateway or directly by dialing 500, I get invalid login :eek: My questions are: 1) if I forget my password, how can I retrieve it , reset it etc. 2) do other people have a similar problem. Thank you for your help. |
I just tried checking voicemail from the inside and outside. No problem either way.
I assume the only way to correct a forgotten password is to get the administrator (Martin) to reset it. Ron |
password not working
Thank you Ron,
I figure, some how when I was changing the voicemail passwords, maybe one or two of the DTMF digits got dropped, and now I can't figure it out, I will ask the administrator to reset it. Thank you. |
Reset Password on Voicemail
Greetings,
i have sent a private message to Admin, regarding voicemailbox not accepting my password, but have received no reply, who should I send the request to ? Thank you, |
Hi,
Can you please PM me. Thx |
I wonder if this is a latency issue?
If I use G.729 then it won't accept my password, but if I use G.711u-Law it works fine. AndrewM |
Hi,
When using g729 you need to make sure that you are not using inband DTMF. Try using RFC 2833 with g729 |
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