don't receive calls, but they are going into the voicebax
Hi,
I just registered at voxalot. And now, if s.o. is calling me I don't receive any phone call, but all are forwarded directly to my voicemail box with you: "The user of the extension ... is not online..." The same time my Sipura/Linksys/SPA941 signals me that it is online at VoXaLot.com (by special logoand the webinterface) - and after s.o. had spoken to my viocemailbox it signals me that a new voicemail is waiting. So my Auth (the phone no) and my password must be correctly entered and working! So what do I have to do so that the calls are going further to my phone? Another problem is what do I have to enter for my voicemail box in my SPA941? In the webinterface I have a filed (phone->VoiceMailNo) that works with the vocemail button. But if I enter there 305234@voxalot.com => My phone is ringing, 305234500 @ voxalot.com => Call is enden 500@voxalot.com => sounds like 'commedian mail - mailbox' pause 'password' 9999 '...adian?? incorrect mailbox' pause .. Beside that I realized that if I have new messages in my mailbox and I make a reset of my phone which includes de-registration and then a re-registration this SPA doesn't show anymore that there are still new mails in my box! One quesstion about the ports. I have another VoIP-Provider (VoIPDiscount) and now both are usiing Port 5060 before that I user 5061 for voxalot.com. Does this matter? But my call to voxalot are comming through 43 1 230720 305234 which routes them directly to you! Any help is apprecciated! Carl |
no comment? no solution?
Hi again,
to make my telephone ring seems to be a more difficult problem? Anyway I realized, that, if I have voicemails in my box - I have got the emails - my phone (SPA941), when it registers, it never gets the information, that there are voicemails waiting. Sometimes it shows that (a special logo) after some time. Right now (Sa. 11:15 MEZ) 15 Min. after registering it doesn't show anything like that. But when I open my box I can access my mails without problems. Thanks a lot for this greate service anyway, Carl |
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