"Request Sent" Reg. Status for provider
Hello,
I'm having problem with my provider. The Reg. Status is always "Request Sent". I can use this provider for outbound call without any problem. But when I dial my inbound DID number all I got is busy tone. My member ID is 866526. Please help. Regards, Tom Kao |
Quote:
Req.Sent usually signifies that there is an issue with User/Pass...but the fact that you can make outgoing calls makes that unlikely... The other possibility is that the provider is responding to the incorrect address ... eg. responding to username-of-provider@VoXalotIP instead of username-of-VoXalot@VoXalotIP The last thing to try is (if this was just a sudden glitch either on the VoXalot or your provider's side): -Edit you provider -Enter a wrong password and resubmit the registration -This will cause the registration to fail -Then go back, edit and turn SIP Register Off -Allow 1-2 hours after you've turned it off -Go back, re-enter the correct information, turn ON SIP Registration and resubmit -Hopefully it'll register this time |
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