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-   -   What Premium Features Would You Like to See? (https://forum.sipbroker.com/showthread.php?t=3743)

martin 02-02-2009 10:31 AM

What Premium Features Would You Like to See?
 
Hi,

As the subject says, what new premium features would members like to see added to the Voxalot service?

ptruman 02-02-2009 10:51 AM

1) Visual switchboard, ala mysipswitch - so calls can be fiddled around with 'in transit'

2) star (*) codes for activating services - i.e. we can use the web GUI to setup cfwd rules, but have to be on the web to activate/change them - hitting a * code and a given number would be handy

3) Ringback - although admittedly you'd have to have a bunch of regional PSTNs/freephones for that - but it's a very handy thing to have (but a pain to configure via other sites currently!)

4) Mobile web interface supporting HTTPS (rather worrying it doesn't so far!)

5) API access to premium users (I have fudged this via the mobile web interface but it's not secure and less than ideal!)

That's my 2p worth for now! :)

ataboy 02-02-2009 10:40 PM

1. Callback please.
2. VoxRoam?

I also like ptruman's second idea. . .

emoci 02-02-2009 11:19 PM

1. CallBack Service
Flavor 1 (probably relatively easy to set up): Set 2-3 shared DIDs that can be called worldwide (it really doesn't matter where they are, since the call won't be charged anyways). If caller ID matches a pre-specified list entered by the user(s), trigger a callback to that number.
Flavour 2: Dedicated CallBack via one of the users own DIDs. The user has the choice to specify a list of authorized Caller IDs and setup a dedicated number to callback if no Caller ID is passed through. Even neater if the user could set up multiple of these CallBack scenarios with various DIDs that the user controls and has registered with VoXalot.

2. CallThru/VoXRoam Service
Flavour 1 (probably easiest to set up): Currently I can call any SipBroker number, enter *010*500, enter my 6 digit VoXalot number and my pin, and check my VoiceMail. Imagine I could do the same, enter let's say *010*800, enter my VoXalot number and pin, and have a dialtone that'd let me dialout using my VoXalot acct.
Flavour 2 (probably would need to do dome limited testing first to make sure it doesn't interfere with anything else): Users specify a list of authorized Caller IDs for CallThrough. When any of these phones with the Specified CIDs calls any SipBroker access number, they're automatically presented with a dialtone that allows them to use their VoXalot acct. for outgoing calls.

3. Enhanced Call Forwarding

Quote:


Here is what I'd like to see one day under the Call Connection/Call Forwarding Page in VoXalot:

Matching Rules

Provider: DropDown Menu
Options:
Any Provider
Provider 1
Provider 2
Provider 3
etc......

Special String: DropDown Menu
Options:
None
Specify String (Allows user to enter a string)
*Only Available when an actual provider is chosen
*I'll explain the idea behind this below

Caller ID: DropDown Menu
Options:
Any
Has No Digits
Specify Number (Allows option to enter string in a format similar to Dial Plan field eg. _1416x. )



Time Rules
As it is right now



Handling Logic

Action: DropDown Menu
Options:
Forward (this is regular forwarding as it works right now)
Forward when No Registered Device (this forwards only if no devices are registered with the VoXalot acct.)
Forward with Delay (this forwards only after a specified Delay in seconds, during which it rings any registered devices)
Call Forking (This rings registered devices while also ringing up to let's say 3 other destinations the user has specified, the first to answer takes the call)

Connect To:
As it is right now
----------------

Matching Rules
By allowing users to separately specify a Provider and Caller ID, not only do you allow routing based on either Provider or Caller ID, but also a combination of both eg. Calls coming in via VBuzzer from callers with CID starting with 1416 ...

Handling Logic

Call Forward when No Device Registered ensures that calls are forwarded when no devices are registered with the VoXalot acct.

Forward with Delay means that the devices registered with the account will be allowed to ring for x amount of seconds before the call is forwarded.

Call Forking would be a neat feature that allows both the ATA and up to a few other destinations (usually phones) to ring simultaneously (eg. VBuzzer has a nice implementaton of this for example), with the first to answer taking the call. I am not quite sure what the possibilities are in terms of coding for this feature though. One other issue/request this feature may prompt is a need to look at Caller ID passthrough ...for providers that support it of course

The Special String

Some providers, among which VBuzzer, BroadVoice etc. send calls to VoXalot in the incorrect format Username-with-Provider@VoXalotIP ...

From my understanding, currently when a call comes in to user@VoXalotIP, the server checks 'user' against a list of VoXalot accounts and then delivers the call. It also means that these incorrectly routed calls will never make it to the right place...

If it would be possible to have the server check first against "The List of Accounts" and if failing to match, against a "List of Special Strings" which will actually be usernames with these problematic providers.

Then provided a Special String is matched, and considering the provider the call is being delivered by, the call can be routed to the correct acct. (of course correct routing will only be possible if a Call Forwarding rule is set up for that provider in order to specify the Special String)

I know that PBXes.com uses something along these lines to overcome this incorrect routing problem with certain providers, by allowing you to set inbound rules matched by the username of the provider in question ...

Again, the intricacies of implementing this can be few or many... what I would suggest is that one of you guys grabs a free PBXes acct., since they have lately made it possible to view the Sip Config Files underlying each account... who knows something may jump out when you take a look at the implementation there...
4. Options under Advanced Provider settings
-Add CallerID field to allow users to set their name
-Add Outbound Proxy field
-Add a field or introduce a variable that can be entered in the 'From User' field to allow transparent CID. Although these providers are rare, some will pass on any CID that is passed on to them. These providers are ideal for Call Forwarding since you can see the caller ID of the actual caller even when forwarding to a phone for example. So, if there was a variable that would insert into the 'From User' the Caller ID of the incoming caller that'd be cool (although use would be limited to very few providers).

5. Extensions or Extension Accounts
One major issue that comes up is simultaneous registration of mutliple ATAs to the same account. One easy solution is to allow each VoXalot account up to 5 (or less) extension/alias accts. with which ATAs could register, and where calls can be forwarded via the Call Forwarding rules. We could also add a field to the Smart Call/Dial Plan similar to the check-filed there is for Virtual Toll Free, where users can enable/disable certain outgoing rules for these extensions.
The general idea being that VoXalot acct 123456, could have alias accts. 1234561, 1234562, 1234563, 1234564, 1234565 to use.

6. Add Provider Names, rather than a numeric identifier in the tooltips for Call Records



Well, that's all that comes to mind at the moment ...

majo 02-02-2009 11:35 PM

Hi,
1)It will be very nice to disable Smart Dialing Rule when VSP is disable. I can use external script to check my credit & disable vsp if credit is finshed without changing dialing rules.
2)If VSP returns no credit error(if return error can be translated) option to disable VSP(will be value if #1 is implemented).
3)Option to add basic voxalot account as sub account of premium account.


Best wishes.

Majo

Juste 02-03-2009 05:53 AM

1. VoxRoam
2. CallBack

Support emoci's comments.

g00fy 02-03-2009 07:49 AM

- CallBack would be nice.
- Enhaned Call Forwarding as in emoci's post.

Steve 03-11-2009 04:00 AM

It would b great if you could have multiple VM boxes, and combine this with call handling ie. certain VSP, number and time combination goto this VM box or if the line is busy using previous rule goto VM

Cheers
Steve

sleek 03-12-2009 01:08 PM

Slightly off topic as it pertains to non-premium members...I'd really like to see call logs for at least the missed calls. Of all the VSPs including all the free VSPs, Voxalot is probably the only provider to NOT offer call records for it's (free) users.

ozimarco 03-12-2009 02:54 PM

Quote:

Originally Posted by emoci (Post 21238)
5. Extensions or Extension Accounts
One major issue that comes up is simultaneous registration of mutliple ATAs to the same account. One easy solution is to allow each VoXalot account up to 5 (or less) extension/alias accts. with which ATAs could register, and where calls can be forwarded via the Call Forwarding rules. We could also add a field to the Smart Call/Dial Plan similar to the check-filed there is for Virtual Toll Free, where users can enable/disable certain outgoing rules for these extensions.
The general idea being that VoXalot acct 123456, could have alias accts. 1234561, 1234562, 1234563, 1234564, 1234565 to use.

I like the idea of extensions, too. I recently signed up for a Maxotel account and really liked their extension system.

I also really liked VoxFox until it stopped working with Firefox 3.

ANI callback would also be awesome.

amroe 03-12-2009 03:43 PM

*** Call Recording .
*** Link to Some Kined of International Sim ( like Gt- Sim or United Mobile ).
*** Simplified Menu and Active Status of Provider menu .

:)

137383 04-01-2009 09:51 PM

I would like see call record of inbound calls.

In Chile we receive a lot of spam-calls (you win a credit, do you like take this wonderfull service, etc) but because i do not have register of the CID that originate the call, i can't block the callcenter using Call Fowarding features.

Regards
F_

Arne 04-02-2009 01:11 AM

iNum CLI when calling an iNum
 
When calling an iNum only the 6 digit VoXalot number is shown as CLI.

It would be nice if the CLI could be shown as +883510004xxxxxx when calling an iNum. The 6 digit VoXalot number as CLI makes sense only for Voxalot customers but not for other iNum holders.

gotalkvoip 10-17-2009 12:53 AM

Failover Implemention for VSP's
 
Great to have a Failover Implemention for our registered VSP's within our premium voxalot accounts, if possible so if a VSP shows not registered due to being down, we could choose alternate VSP of our choose from another company that would take over the failed un-registered VSP

i.e Failover Implemention for VSP's

richard99 10-23-2009 06:29 AM

Conditional Call forwarding
 
Conditional call forwarding is really needed since long, like forward call on...

If no availability
If no answer.. after xxx Second
If Busy
Call forking
Call waiting

I was expecting to hear but seems nothing new offered for premium users. The feature list is growing and and many old and new providers consolidating their services by providing such features.

casch 10-23-2009 08:08 AM

define one out of my providers as the default provider
 
Hi,

as I am to lazy to look if I still have enough (pre payed) money on my accounts, I have two Betamax providers and I am calling as long as I have money then I switch to the other one and pay on that account, which needs some time until I am able to use this again.

So - to be able to switch/change the provider in my dial plans easily,
I'd like to be able to define one provider out of my provider list (toggle field) as default-provider
and to name in my dial plans beside original, specific providers just: default-provider.

This would mean that as soon as I changed my the default-provider (in the list of my providers),
all my dial-plans would forward the calls hereafter to that other (default) provider.

Thanks,
Carl

emoci 10-24-2009 05:15 AM

Quote:

Originally Posted by casch (Post 25600)
Hi,

as I am to lazy to look if I still have enough (pre payed) money on my accounts, I have two Betamax providers and I am calling as long as I have money then I switch to the other one and pay on that account, which needs some time until I am able to use this again.

So - to be able to switch/change the provider in my dial plans easily,
I'd like to be able to define one provider out of my provider list (toggle field) as default-provider
and to name in my dial plans beside original, specific providers just: default-provider.

This would mean that as soon as I changed my the default-provider (in the list of my providers),
all my dial-plans would forward the calls hereafter to that other (default) provider.

Thanks,
Carl


As it stands this is relatively doable...even though not in the exact form you describe...

Simply create a Smart Call/Dial Plan rule...when you're ready to change the provider...simply edit the rule, use the drop-down box and select the new provider...you can switch back and forth as you wish...

remm 10-25-2009 09:28 PM

Security should be a feature
 
I'd like to see some thinking and plan regarding security. I'm not certain what, but probably either openvpn or sips(sip+tls+sdes)+srtp. Maybe zrtp fit's in there somewhere -- but that seems more client side.

Rob

remm 10-31-2009 10:28 PM

More email options for voice mail
 
I'd like to be able to enter a list of email addresses to send the voice mail to. I need 2, but a list of like 5 would be good.

I'd like to be able to turn on and off emailing of voice mails, and when I email them I'd like to be able to choose if I want the actual audio included or not -- perhaps with a https link rather than the actual audio.

Another nice feature would be to allow me to upload my PGP/GPG public key so the email and especially the sound could be PGP encrypted and then sent.

Rob

312998 07-14-2010 03:29 PM

Virtual toll Free [1] without javascript [2] translate [3] one step less [4] no fup e
 
[1] without javascript
Pbxes.org allows their "Web call back" == "Virtual Toll Free" to operate without javascript. Voxalot users stick at the banner "Click here to call us for free".

[2] translate
In a global world, most people still prefer the read the language of their choice. Which is in > 50% of the cases not the English language. Please allow users to have text in their own language, or let them translate each text prompt.

[3] one step step less
The banner text "Click here to call us for free" is not desired in all situations. Give users an option to immediately start typing the phone number.

[4] no fup exceeded on "virtual toll free" initiated calls
Please sent the IP of the requesting http client, instead of the voxalot server.

PS These features != Branding (and ain't worth € 243 per year)

botkachenko 08-03-2010 08:25 PM

Wideband audio codec support!
 
No one has mentioned this, but the default set of supported audio codecs should be supplemented at least with G722. If I try to add this manually I get an error message.
Calling from one wideband-capable SIP provider to another via Voxalot decreases audio quality, that should not be the case at least for Premium users :)
However if I am missing something and this feature works, any guidance would be much appreciated!

martj76 02-12-2011 08:51 PM

Better call forwarding rules are essential - they seem to be asked about a lot on the forums and nobody seems to answer or even commenting.

Something as simple as:
When unavailable: call xxx
When Busy: do xxx

With the above added to your existing call forwarding rules, the system could be used as it should be. As it stands it look like the only way people can achieve the above is to go to someone like PBXes as it can easily be done there but that shouldn't be necessary, plus their customer service is absolutely disgusting!!!

Of course if their is a way of doing this please share it asap.

Many thank team!

ozimarco 02-13-2011 03:12 AM

Quote:

Originally Posted by botkachenko (Post 31405)
No one has mentioned this, but the default set of supported audio codecs should be supplemented at least with G722.

It has been mentioned before: http://forum.voxalot.com/voxalot-gen...and-codec.html. I'm also hoping Voxalot will be supporting this (now) free codec in the near future.

martin 02-14-2011 08:59 AM

Quote:

Originally Posted by ozimarco (Post 33784)
It has been mentioned before: http://forum.voxalot.com/voxalot-gen...and-codec.html. I'm also hoping Voxalot will be supporting this (now) free codec in the near future.

Voxalot supports g722 passthrough i.e. if your VoIP device supports g722 and you are calling another VoIP device directly (via Voxalot e.g. *010 etc) that also supports g722 and both are configured correctly, the calls will connect using this Codec.

At the moment we do not support g722 when connecting to downstream voice service providers.

I will look into the viability of doing so and advise.

juresco 03-13-2011 07:36 PM

emoci's idea is really cool, that is also what i'm looking for, i am also using viatalk, and i like all their features, one of the great things i like was the call forward variables, which just like emoci's one point that if no device is registered to voxalot, you can specify a forwarding number for that. and simultaneous ring (Call Fork) is a great feature. and i don't know f 3-way calling is already available and call transfer feature would be great... or the feature i'm used to are as follows: Call-waiting, 3-way calling, call forwarding (with the variables of when busy, when not registered,), Call Hunt, Inbound-Outbound Recording, and CALL TRANSFER...

masvil 03-20-2011 10:46 PM

My only wish: incoming calls and VSP field in call log.

toolio 06-08-2011 06:57 PM

Call forwarding that actually works when you try to forward incoming calls from a specific provider. This has been broken for years now. (There is a history in these forums of people--including me--ever being able to make it work).


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