MWI and SIP Notify
 

My IP-Phone (Snom 300) has support for 4 accounts. It has 1 key for calling a voicebox. When it receives a SIP Notify that a message is waiting, it remembers the account name from the sip notify (e.g. 123456@voxalot.com). When I press the voicebox key it dials this number.

This works perfectly with my account at www.dus.net, because they use accountname "vmail@dus.net" in the SIP notify message, and this is the uri for calling the voicebox.

Voxalot uses my account number (123456@voxalot.com) and this does not lead to my voicebox.

There are two possible solutions for this issue:

1. put 500@voxalot.com in the account name of the sip notify, or

2. go to the voicebox menu if I dial my own number.

Hi Jochen,

Seems there are not too many Snom users around...?
I just connected up a new Snom 320. So far very impressed; Call quality is excellent and up to 12 registrations and feature and feature etc... :D

Anyway, can you elaborate a little on your post.
>> 1. put 500@voxalot.com in the account name of the sip notify, or
Can you tell me where this option is?

>> go to the voicebox menu if I dial my own number.
Now I feel like a real idiot, How do I do that?

Cheers,
Mark

Mark, you misunderstood me. I meant that Voxalot should take one of these actions, so that the Snoms voicebox key works as expected.

You can set one of the programmable keys to F_RETRIEVE. Then this key will blink when there is a message waiting, and if you press that key the corresponding voicebox is called.

You can configure a voicebox URI per account in the identity->login page. But this is only used when there is no message waiting. With a message waiting, the Snom takes the URI out of the SIP notify packet.

Regards
Jochen

Dialplan
 

How about creating a dialplan in voxalot such that whenever you dial your own extension, it substitutes 500

DAK

Does not work.

Hi dkerr64,
Thanks for tha idea, as Jochen says it does not appear to work. It does get you to the Mail system but Number and password does not work...

Jochen,
Sorry I misunderstood, Now I understand what you mean and agree with you 100%.
Cheers,
Mark