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-   -   Dialing a toll free number in India (https://forum.sipbroker.com/showthread.php?t=4640)

gabbar.singh 12-26-2009 09:30 AM

Dialing a toll free number in India
 
India Toll Free Numbers / Customer Care Numbers List

How would you dial a toll free number in India from IP phone or through Sipbroker?

carlosalbffgomes 12-26-2009 10:11 AM

To call a NAP toll free number through SIP Broker, dial: *1800 180 1407 (in front of the eleven digit number, starting with the USA country number, dial *).
It's preferable to dial through SIP Broker and not through an e164.org ENUM route (the first tends to work better because the CID that is passed to the callee).
Regards,

gabbar.singh 12-26-2009 10:29 AM

Quote:

Originally Posted by carlosalbffgomes (Post 26251)
To call a NAP toll free number through SIP Broker

What does NAP stand for? Sorry I am layman.

I tried to dial *1800227227@sipbroker.com but it went to US and not to India i.e. HDFC Bank as per India Toll Free Numbers / Customer Care Numbers List

carlosalbffgomes 12-26-2009 03:07 PM

NAP = North American Dial Plan (United States and Canada phone numbers)
SIP Broker only makes calls to NAP toll free numbers. No luck to India or many other countries. For that you must use some Voice Service Provider that supports the destination you are calling (usually only national providers do that).
If the toll free numbers you are trying to dial are not from NAP, then try to find a paid phone number where you can dial.
Regards,

dariusvayne 05-28-2010 02:03 AM

Does the @sipbroker.com portion has to be included when dialing toll free number using an IP Phone?

emoci 05-29-2010 12:26 AM

At the moment there is no route in SipBroker or e164 to call Indian Toll Free numbers.... so in a gist not possible to call these numbers. We'd need to track down a provider who specializes in routing calls to India Toll Free numbers and may accept open third party calls via SIP (usually because the provider would get a kickback whenever the numbers are called)

To avoid any confusion (from what I noticed from your list):

North American Toll Free numbers: 1-800-123-1234
Indian Toll Free numbers: 1-800-123-123 or 1-800-12-1234

mary123 12-27-2010 11:21 AM

hello everybody....
if it is an Indian toll free number, you have to use BSNL to make the call.

IF you are talking of american toll free numbers you have to call 00 that number.

gabbar.singh 06-24-2011 06:56 PM

Quote:

Originally Posted by emoci (Post 28266)
At the moment there is no route in SipBroker or e164 to call Indian Toll Free numbers.... so in a gist not possible to call these numbers.

What about a toll free number in Germany or UK? Is it possible through Sipbroker?


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