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-   -   Priceless voip service: VraagAlexVoip (https://forum.sipbroker.com/showthread.php?t=4585)

zoemcalister 11-24-2009 08:29 PM

Priceless voip service: VraagAlexVoip
Alexander van Dijl, the founder of VraagAlex, started with offering alternative numbers to expensive premium numbers.
With the aim of making phone calls cheaper or even free of charge for anyone, he and his team started their own volunteer and free voip service; VraagAlexVoip.

VraagAlexVoip works with any phone you may have, including softphone, SIP-based IP phones, analog landlines (using an ATA), and mobile phones.
Like many Internet-based voice services, it is free for on-network calls.
Yet the best part: all calls to any regular land-line in The Netherlands, Belgium, France, Denemark, Thailand, USA, Australia, and UK are completely free.
And the list of international destinations is still growing.

You will find much more information on the VraagAlex websites
and VraagAlex Wiki.

These pages are in... Dutch :)
However, VraagAlex has also information pages in English.
Subscribe, get your account details and start calling.


hamsat 02-13-2010 02:58 AM

En hoe krijg ik vraagalex via voxalot werkend?
ik bedoel voor uitbellen, mijn budgetphone accaunt en mijn voipbuster accaunt
werken wel via voxalot, maar vraagalex accaunt krijg ik niet aan de gang.
al vast bedankt voor u hulp

probleem is opgelost, dank zij zoemcalister

zoemcalister 02-13-2010 07:02 PM

How to make VraagAlexVoip work with Voxalot
hamsat commented that he is not able to make VraagAlexVoip work with Voxalot.
The solution for now:
When configuring provider settings, please enter the IP-address in the Host field instead of voip.vraagalex.nl and you should be able to make outgoing calls.

Corbu' 02-14-2010 10:36 PM

No free calls for Canadian destinations, only USA ?

zoemcalister 02-14-2010 11:11 PM

VraagAlexVoip also offers free calls for Canadian destinations

Corbu' 02-15-2010 01:42 AM

Then I must be doing something wrong. I registered on the website (I guessed more or less what to write in each box, luckily Dutch slightly resembles English), then I received an email with all the registration details and I registered the account in Voxalot ( in the Host field). But when I try to call a Canadian number I hear someone speaking in Dutch and that’s it; I don’t understand anything he says. The dialled number was 00+1(country code)+number , is this the correct format?
Also, are the free VOIP calls to Canadian numbers really free, no FUP, no nothing ?

zoemcalister 02-15-2010 08:41 AM

Hello Corbu',

The Dutch speaking person tells you that "the service is made possible by VraagAlex and if you like the service please consider making a donation....." and to "wait until the call is established".
So just wait and you will get your contact on the line.

The format 00-1-number is correct.

And, I assure you, no hidden costs!


Corbu' 02-15-2010 02:20 PM

Well something is still not right; I can't call Canadian numbers. I wait for the person to speak, at the end I think I hear a Dutch version of "For service and information please stay on the line", then it rings, I wait and in the end the person speaks in Dutch again. But the intended called phone never rings (tried with a landline and a cell phone).
How can I record the message that I hear, maybe you can troubleshoot the problem?

zoemcalister 02-15-2010 02:37 PM

Maybe you can use this application to record the message you hear:
record softphone conversations - download tag - page 1 - Softpedia

Corbu' 02-15-2010 02:52 PM

EasyVoipRecorder doesn't work. I get a dialog box saying "The EasyVoiprecorderService is not running now. Would you like to start it now?" I click yes and the dialog box pops up again. Probably it is not compatible with Windows 7 x64.

zoemcalister 02-15-2010 03:06 PM

I just left a visitor message on your profile page, please check

Corbu' 02-15-2010 03:27 PM

1 Attachment(s)
I managed to record by using my cell phone. The quality is not great but I hope it is acceptable.

EDIT: Reuploaded the recording, it was incomplete.

zoemcalister 02-17-2010 04:19 PM

The account wasn't activated yet; issue's been resolved.

vijaynz 02-20-2010 10:14 PM

I apply for registration online 4-5 days ago, now no reply or anything.

zoemcalister 02-20-2010 11:12 PM

Please PM me the email address you used to register for an account.

albert 02-28-2010 01:58 AM

support for vraagalex
If you encounter any problems when dialing an international number let me know
what the dialed number is. It might also help to use the GSM codec if you are not in the Netherlands.

Corbu' 03-05-2010 05:58 PM

I just had a conversation with my mother using VraagAlexVoip and the quality was very good. I experienced some minor echo at the beginning, but no problems after that. Congratulations !
One other thing > where can I find an updated list of free destinations (I just want to know if calls to Romanian land lines are free)? Thank you.

P.S. Is it possible to have the welcome message in English for calls that originate outside Netherlands?

tjsingh 03-06-2010 02:16 AM

You can easily translate the website from dutch to English using
Google Translate
1. Choose Dutch to English translation
2. Enter the website address: Home¬*-¬*VraagAlex.nl | Het alternatief voor 0900-nummers

zoemcalister 03-07-2010 02:35 AM

Glad to know that the quality of your phone call was good.
No, VraagAlexVoip doesn't offer free calls to Romanian landlines, yet..
Here's a link to the WIKI page where you'll find a list of free destinations: VraagAlex VOIP - VraagAlex Wiki.
As for the welcome message in English: It has Alexander's attention.

Corbu' 03-07-2010 06:49 PM

I was just playing yesterday and I tried to put my own caller ID in the “From User” box (right now I put my username) and it didn’t work. It sounded like I got the same message that I recorded above; as soon as I put back my username in the “From User” box everything was back to normal. Is there a way to register my own CID for when I dial out? I am not complaining, so far my experience was positive, it was just a thought.

notchy 03-12-2010 12:27 AM

still waiting for account activation
Hi Zoemcalister,

I registered at the website for an account and still havent received an email for account activation.
I sent you a private message with my userid.

Corbu' 03-12-2010 11:30 PM

I just called a landline in Jamaica and it worked although it is not on the free destinations list. :)

Corbu' 03-16-2010 04:52 PM

Starting today when I call a Candian number I get this message:

You have reached the maximum of free trial calls. Please buy credit now so you can continue to call.
So no more free calls?

zoemcalister 03-18-2010 08:17 AM

There should be no problem anymore.
You can continue making free calls.

Corbu' 03-18-2010 03:38 PM

Thank you, it is working now.
But the message at the beginning has changed; can you translate what it means?

zoemcalister 04-25-2010 07:16 PM

VraagAlexVoip becomes QeleQ
VraagAlexVoip reorganizes its business model.
The network will be down between now and June.
From the 1st of June the service will be up and running again under a new name: QeleQ.
Mainly, there will be two types of subscriptions.
1. basic: the calls sponsored by adervertising before making calls will remain free of charge
2. pro: paid subscription without ads
Please visit the website Qeleq.com where you can sign up for the new service.

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