FWD and Smart Call Plans
 

I've now managed with the help of Barristernet, (thanx very much) to set up my dial plan and routes. Its simple but working! What I would like to do now is to add a dial plan for my FWD. I would like it to handle all outgoing international free calls, excluding Uk free calls of course, their handled by sipgate. Furthermore, a string that would enable me to dial its feature numbers automatically. Help or advise anyone.

The problem that I found with this is that FWD needs you to start the dialling string with a *. I created a dialplan that does this for me:

#: 6
Pattern: _180.
Replacement: *${EXTEN}
Provider: Free World Dialup
Active: Yes

(6 just happens to be my priority number for this entry).

What this means is that when you dial anything that starts with 18 (i.e. 1-800) Voxalot prefixes it with * and sends the call to FWD. So just dial the call in US format.

If you wanted to widen the scope to include 1-888 numbers of course, just change the 180 to 18.

ataboy

Thanks for the help. It works for the freephone numbers but does not work for FWD own feature numbers. For example to call FWD Coffee House you need to dial *958. So I set the following up:-

Priority: 72
Pattern: _958
Replacement: *${EXTEN}
Provider: Free World Dialup
Active: Yes

What should happen therefore, is when I dial 958 Voxalot prefixes it with * and sends the call to FWD. The test call works fine but when I actually dial it I get an engaged tone. I used the same settings as for your example above which works (018) but all the call features dont seem to work. Any clues?

I set up a similar plan, with one difference. I used:

Pattern: _95. instead of _958 (as the dot implies any quantity of digits following the 95).

It worked for me. If it doesn't do so for you, maybe we should look at some other settings that we have and compare the differences.

Thanks,

I played around with it and came up with the following:

Priority 55
Pattern _958
Replacement 000393${EXTEN}
Provider Sipgate

Thus when I dial 958, sipgate dials the FWD, using the 000393 extension and places the call.

Cheers for you help.

Barristernet

There's always more than one way to skin a cat. . .