Invoice with company name
 

Hi voxalot,

I received last saturday my first invoice. This came as a very simple plain text e-mail. Since I use my voxalot account for company calls, I need to have an invoice where (at least) the company name is mentioned.

I wrote this already to "info at voxalot" and "accounts at voxalot", but I got no reply so far.

I think that other company users could use this other invoice format as well.

Best regards

Andreas

Does nobody at voxalot feel responsible for this matter?

Could someone from the voxalot accounting department PLEASE answer?

Regards

Andreas

Hallo LCfan!
"Support Forum" is used for Technical Support.

Did You try:

Contact Voxalot
For Business / Investor Relations and General Inquiries

Address

Level 2, Suite 2
533 Kent Street,
Sydney,
NSW 2000,
Australia

Email
info@voxalot.com

Telephone
+61 2 8206 2533
sip:869669@voxalot.com
*010 869669

Regards,
Fla

Hi flaquadrat,

I know that this forum is about technical questions.... I also know that the support here is very good.... BUT, I have written an e-mail to info@voxalot.com and I made a reply to the e-mail address were I got the invoice from. So far I got no replies. And yes, I have checked my spam filter.

Maybe Martin can contact the accounting department directly?

It's really very unprofessional how customer questions are handled from the non technical departments... Sorry to say that, but no reply from voxalot in 10 days is not what I expect.

Best regards and still waiting for an answer

Andreas

I will personally follow this up for you tomorrow. We apologise for the inconvenience.
.

Martin,

now I got a reply from your accounting department.

Maybe you can change the personal settings page in a way that we can enter a company name and an address. If we would then get an invoice as pdf, I would consider it as perfect.

Thanks

Andreas

Hi Andreas,

Good news, thanks for the update. I will capture these suggestions in our tracking system.
.