Voicemail issues
 

Voicemail seems to be working correctly now, whether calling a DID directed to Voxalot, a Voxalot extension *010xxxxxx, or even another Voip account registerd in my Voxalot provider list.

Thanks for the quick resolution.

Martin,
It was my mistake. Sorry. For some reason, the number I was calling from was in "block last caller" list of my ATA. It was just a coincidence that my registered provider transmits this number with a county code, hence incoming calls passed through.
Thanks for your help and many thanks again for the great service!

Thanks for the update Roman.

VM not working
 

Hi Martin

Thank you for your efforts. I have removed all parameters for CFD from SPA941. VM still not picking up even though receiver stops ringing. Callers do not go to VM - phone just rings out. My DID points to voxalot.com.

What I now do if the phone is to be left unattended is simply to put it into DND mode - that way all calls go to VM after an initial message.

I am at a loss since up until a couple of weeks ago all had been working fine for months.

Regards

Ralph
Connect2Talk

Disabled VM with same results!
 

Martin

I have disabled VM in my SPA941 & in my voxalot account. The 941 behaves exaclty the same way - it stops ringing but caller's phone continues to ring out. Is that possible?

Ralph

Hello Ralph,

Curious if this is a DIDWW DID as we have sent recently them some diagnostics on our end for a similar problem?

Ralph I would download a softphone (either X-Lite or SJPhone) and do a test independant of your SPA941.

Sounds to me like you might have a problem with your device.

I am using freedigits DID number and entered voxalot SIP URI to forward that call and receive it on my x-lite software and I tried longer duration for ring before it goes to voice mail on voxalot members details page and also on my x-lite software but it still goes to voice mail after 2 rings only...what is the solution..I want to let it ring at 4 times or the seconds duration I choose...why its not possible?

Which Voice mail does it go into Freedigits or Voxalot?
As a quick suggestion, try turning off your Voxalot Voice mail, and see if it does the same thing.

Maybe there is a Freedigits problem or your forwarding information is not entered correctly.