Can I check Voxalot registration to ATA remotely?
Hi,
I am having problems with a Voxalot account connected to a Linksys PAP2T at a location outside the country. Is there a way I can check to see if Voxalot is registered on that ATA from the Voxalot pages? I know my Voxalot configuration is fine because if I register the same account to an ATA where I currently am all the calls to the registered providers go through just fine. But they don't seem to be going through at the original location and I have no way of telling whether it is registering with Voxalot because I am not there. Thanks ... after writing the above I also noticed that I have a provider I cannot unregister..tried a week or so ago, tried again a couple of days ago and tried again today. No matter what I do it stays "registered." If I delete and reenter the provider it comes back as "registered." Maybe I need a support person to reboot my voxalot account.. If support thinks that is the came please PM me and I will PM back with the account (I have two; one is fine). Of course, that doesn't mean the problem above isn't still a problem at the ATA end. |
Hi,
for device status. 1. login to your account. 2. click account summary 3. at bottom of page you will find device status link. Regards. majo |
Quote:
I seem to be registered in the remote location. For some unexplained reason my account has started receiving calls again a few hours after my original post and the "always-registered" provider in my previous post finally no longer says it is registered, after many days of trying. Now if only my call display records would work I'd be happier. |
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