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-   -   Account Locked; says not activated!! (https://forum.sipbroker.com/showthread.php?t=6881)

banilreddy 10-20-2010 01:32 AM

Account Locked; says not activated!!
 
I am locked out of my account; The message it says is account is not activated. I recently updated my email address in my profile. I might have spelled it incorrectly and now I am NOT able to get into my online account. I have been using this account for over an year. Please correct my email address or unlock it for me to correct! I have sent a PM to martin but no response. Please help! Thank you!

martin 10-22-2010 03:26 AM

Account active. PM sent

banilreddy 10-23-2010 03:22 AM

Thanks!
 
Account is unlocked. :)

A word of caution to other users, when you change any items in your profile, your account will be locked and an email will be sent to your email address on file for unlocking; if you had incorrect email address or cannot get into your email; you are in pickle.

I wish there was a better way of handling this process; let people type their email address twice while changing it, to avoid typos.


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