(FUP exceeded) and Voxalot and Betamax
 

Hi I have an IPkall voip in number


I call via Voxalot
2007-04-26 20:08:18 +125339xxxx (FUP exceeded) 00:00:03 € 0.010

and I call via my ATA connected directly

2007-04-26 20:06:19 +12533xxxxx 00:00:05 FREE!

HI, the same is here.

Hi Martin, could you please verify the problem ?
A lot of people have the same problem.

Hi,

I confirm voipdiscount charged me (FUP excedeed) for calling Canada (using webcall), although I only used 5 free minutes this week.

Weird

http://forum.voxalot.com/voxalot-sup....html#post8277

Same here!

Siemens IP 450 -> eu.voxalot.com -> dial plan to sip.voipbuster.com or sip.voipchep.com : calls are charged and marked as FUP
Siemens IP 450 -> direct to sip.voipbuster.com or sip.voipcheap.com : calls are FREE

Regards & Liebe Grüße
Fla

Thanks, I can see i am on the only one.

I just pray that betamax will hear voxalot once more.

juancarlos!
we all have the same problem.
Voxalot is sending *same* ipaddress for many (all?) Betamax account.

I disconnected my Voxalot account & connected directly to Voipchep account.
Back to the roots!
I am waiting to see the comment from Martin.

Regards & Liebe Grüße
Fla

I will contact Betamax to see what the issue is with the Fair Use Policy with all voxalot members.

Tony.

There are two scenarios in play here:

1. You make a call directly via your ATA. VoXaLot is still sending your ATA's IP address (as it has done since we made the change a fortnight or so ago.) Nothing has changed on our side. Betamax must have changed something on their side.
   
2. You make a call via the web-callback. In this case, VoXaLot is initiating both call legs, so Betamax will receive the VoXaLot IP address. This is a limitation of the web-callback service. Because you aren't initiating the call from your ATA, we don't know what your ATA's outward-facing IP address is, so we can't send that to Betamax. In this case, Betamax may block the calls (I suspect this is the case for web-callback).

We will contact Betamax to try to understand why the first scenario is not working as you would expect.

--
Craig

Lovely, same message here and I have used a grand total of 13 minutes and 58seconds this MONTH let alone week :lol:

Calls made using EU server together with ATA, VoipBusterPro product.

Ive red somewhere else, that the 300 minutes/ip-address limit for free calls is in power since yesterday.

Hi. Even without using the web call back feature.
Just using Betamax thru Voxalot makes this prob.
Using the ata directly registered to betamax (-> no voxalot), no prob.

Thanks

Raphael