"silence" and "the extension 123456 unavalaible"
Hi all,
Me again :( I have a new RTP300 that is a PAP2 W/router. I don't use the router function. I was configured it using the guide for PAP2 in the FAQ and the Failover implementacion recomended by boatman. It's works fine, i can make and receive calls without problem, the echo test it's ok, and the stun support works perfect. Now the problem: Sometimes when i pick up the phone to dial, i only receive silence, no dialtone. I pick my cellphone test and dial to my did number and i receive "the extension 123456 unavalaible" message from voxalot. My solution: turn off and turn on the RTP300, but it's a problem because if i dont pick up the line, maybe my did number isn't working for hours. Any ideas. |
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1) I feel it's registered (because i have the blue bulb in the Line 1 with light) but i forget see what say the status page. Regards F_ |
You should first check for hardware failure. The lights may remain on even after the RTP300 has ceased to function.
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I'm waiting for the next failure in order to see if the RTP300 is freeze or in the status page says: not registered.
Any ideas to check another things in the next failure? |
If you can access the status page during a failure, have a look at "Next Registration In:". This will be the time until the next registration attempt.
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Bad news... the RTP300 is freeze.
Today i have the issue again: the lights in the RTP300 are turned on (wan, phone1), i ear silence, no dial tone. when somebody calls me, receive a "123456 unavalaible message" ping rtp300 don't work web interface of rtp300 don't work the router don't see rtp300 conclution: it's freeze, i turn off and turn on it and works. It's a problem for me, in the past i was have a device that freezes and my solution was: cron a autoreboot one time each three hours. But rtp300 don't have this option. Any ideas? ¿buy a cheap timer? I'm looking for a new firmware, i'm googling for solutions now. Regards Fabián |
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